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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371631
Report Date: 05/14/2025
Date Signed: 05/14/2025 11:24:12 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2025 and conducted by Evaluator Anna Francesca Chan
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20250312141201
FACILITY NAME:PLACENTIA YORBA LINDA USD:BRYANT RANCH ELEMENTARYFACILITY NUMBER:
304371631
ADMINISTRATOR:MONETTE PEREZFACILITY TYPE:
850
ADDRESS:24695 PASEO DE TORONTOTELEPHONE:
(714) 779-8145
CITY:YORBA LINDASTATE: CAZIP CODE:
92887
CAPACITY:71CENSUS: 57DATE:
05/14/2025
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Director Monette PerezTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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Staff are not addressing child’s behavior of bullying another child
INVESTIGATION FINDINGS:
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On 5/14/2025, at 10:45am Licensing Program Analyst (LPA), Anna Chan conducted an unannounced Complaint investigation inspection to deliver findings for the investigation initiated on 03/14/25. Upon arrival, LPA met with Director, Monette Perez. LPA informed director of the purpose of the visit and was led on walkthrough of the facility and a census was taken. LPA observed 7 staff and 57 preschool children doing outdoor activities.

The Department received a complaint on 3/12/2025 alleging Staff are not addressing child’s behavior of bullying another child.

LPA interviewed staff at the facility. Staff stated they did not witness Child 1 (C1) being bullied. Staff stated they ensure supervision to children, and staff stated they would remind children to use gentle words and to keep their hands to themselves. Staff also stated child representatives are notified of incidents, behaviors and ouch reports are written and reported. Ouch reports were reviewed by LPA.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20250312141201
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: PLACENTIA YORBA LINDA USD:BRYANT RANCH ELEMENTARY
FACILITY NUMBER: 304371631
VISIT DATE: 05/14/2025
NARRATIVE
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None of the children interviewed disclosed any information that could support the allegation.

None of the parents responded to LPA’s call.

Based on interviews conducted, and records reviewed, the preponderance of evidence standard has not been met. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

An exit interview was conducted with Director, Monette Perez. The Notice of Site Visit was posted during the visit. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. Appeal rights provided.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2025
LIC9099 (FAS) - (06/04)
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