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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371635
Report Date: 06/07/2024
Date Signed: 06/07/2024 12:05:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/19/2024 and conducted by Evaluator Giselle Lucero
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20240419130352
FACILITY NAME:LOWELL JOINT SCHOOL DISTRICT PRESCHOOL-MACYFACILITY NUMBER:
304371635
ADMINISTRATOR:DIXON, RONICAFACILITY TYPE:
850
ADDRESS:2301 WEST RUSSELL STREETTELEPHONE:
(562) 902-4231
CITY:LA HABRASTATE: CAZIP CODE:
90631
CAPACITY:24CENSUS: 0DATE:
06/07/2024
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Coordinator Ronica DixonTIME COMPLETED:
12:20 PM
ALLEGATION(S):
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Facility is operating out of ratio
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Giselle Lucero conducted an unannounced complaint inspection. This is a continuation of the investigation initiated on 04/29/2024. Upon arrival LPA met with Coordinator Ronica Dixon. Coordinator guided LPA on a walkthrough of the facility. At 11:20 AM LPA observed no children in care due to facility being on summer break.

A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Department received a complaint on 04/19/2024 alleging facility is operating out of ratio. The RP stated that the facility has been operating out of ratio since January 2024.

(Continue to page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 06-CC-20240419130352
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LOWELL JOINT SCHOOL DISTRICT PRESCHOOL-MACY
FACILITY NUMBER: 304371635
VISIT DATE: 06/07/2024
NARRATIVE
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(Page 2)
LPA was unable to interview the RP for further information as LPA could not make contact with the RP.

During the investigation LPA Lucero interviewed 3 staff members, 3 parents and obtained the facility roster.

During staff interviews conducted on 04/29/2024, 3 out of 3 staff interviewed stated the facility has not been out of ratio.

LPA attempted to interview 6 parents, however only 3 parents were available for interview. Parents interviewed made no disclosures.

Based on LPAs interviews, it has been determined there was insufficient evidence that staff is operating the facility out of ratio. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

Exit interview conducted and report was reviewed with the Coordinator Ronica Dixon. A notice of site visit was given and must remain posted for 30 days.

Appeal Rights were explained. The Facility representative was provided a copy of appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above.

End of Report.
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:

DATE: 06/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/07/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4