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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371640
Report Date: 09/27/2024
Date Signed: 09/27/2024 12:11:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2024 and conducted by Evaluator Soo Jin Jung
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20240814111222
FACILITY NAME:FULLBRIGHT MONTESSORI ACADEMYFACILITY NUMBER:
304371640
ADMINISTRATOR:BERGMAN, JULIEFACILITY TYPE:
850
ADDRESS:20411 JAMES BAY CIRCLETELEPHONE:
(949) 583-9292
CITY:LAKE FORESTSTATE: CAZIP CODE:
92630
CAPACITY:110CENSUS: DATE:
09/27/2024
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:DIrector Maha BeydounTIME COMPLETED:
12:20 PM
ALLEGATION(S):
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Facility is operating out of ratio
Staff did not prevent the daycare children from having access to a harmful material
INVESTIGATION FINDINGS:
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On 9/27/2024, Licensing Program Analyst (LPA), Christine Jung conducted an unannounced visit to the facility to deliver findings for a complaint that was received at the Orange County Regional Child Care Licensing Office. LPA met with Director, Maha Beydoun, and explained the reason for the visit. LPA was led on a tour of the facility and observed a total of 22 children and 4 staff.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

On 8/14/2024, the Orange County Regional Child Care Licensing Office received a complaint with two allegations listed above: Reporting Party (RP) alleged that (1) Facility is operating out of ratio, (2) Staff did not prevent the daycare children from having access to a harmful material.
(Go to page 2)

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Soo Jin Jung
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20240814111222
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: FULLBRIGHT MONTESSORI ACADEMY
FACILITY NUMBER: 304371640
VISIT DATE: 09/27/2024
NARRATIVE
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On 8/21/2024, LPA made an unannounced visit to the facility. LPA interviewed staff and obtained documents pertinent to the investigation. Director provided LPA the children’s roster and parent handbook. All staff interviewed did not corroborate the allegations listed above.

On 8/22/2024, LPA interviewed parents. All parents interviewed did not corroborate the allegations listed above.

On 9/27/2024, LPA made an unannounced visit to the facility. LPA conducted record reviews and interviewed additional staff members, including current and former staff.

The Orange County Regional Child Care Licensing Office has investigated the complaints alleging (1) Facility is operating out of ratio, (2) Staff did not prevent the daycare children from having access to a harmful material: although the allegations may have happened or are valid, there was not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

No deficiencies cited.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Director, Maha Beydoun.
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Soo Jin Jung
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2