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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371675
Report Date: 02/20/2025
Date Signed: 02/20/2025 01:06:45 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/15/2025 and conducted by Evaluator Karen Navar
COMPLAINT CONTROL NUMBER: 06-CC-20250115163827
FACILITY NAME:KIDDIE ACADEMY OF ORANGEFACILITY NUMBER:
304371675
ADMINISTRATOR:MENESES, KENYAFACILITY TYPE:
860
ADDRESS:232 EAST KATELLA AVENUETELEPHONE:
(949) 562-8749
CITY:ORANGESTATE: CAZIP CODE:
92867
CAPACITY:114CENSUS: 66DATE:
02/20/2025
UNANNOUNCEDTIME BEGAN:
12:09 PM
MET WITH:Director-Kenya Meneses TIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Facility did not meet child's toileting needs.
INVESTIGATION FINDINGS:
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On 2/20/2025 at 12:10 PM, Licensing Program Analyst (LPA), Karen Navar conducted an unannounced complaint inspection for the purpose of delivering findings. This is a continuation of a complaint inspection initiated on 1/21/2024.

Upon arrival LPA met with Director Kenya Meneses and was led on a tour of the facility both inside and outside. At 12:10PM, LPA observed a total of 58 preschool children along with 9 staff and 8 infants with 6 staff.

A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.
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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 02/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 06-CC-20250115163827
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: KIDDIE ACADEMY OF ORANGE
FACILITY NUMBER: 304371675
VISIT DATE: 02/20/2025
NARRATIVE
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On 1/15/2025, the Orange County Child Care Office received a complaint alleging: 1) Facility did not meet child’s toileting needs. Reporting Party (RP) stated that child 1(C1) was dropped off at facility at 7AM and picked up at 3:45PM/4:00PM and C1’s diaper was soaked with fecal matter.

During the investigation, LPA toured the facility, obtained a copy of Kiddie Academy Personnel Roster, Sign in/out Sheets, Diaper Changing Logs, Kiddie Academy Diapering and Independent Toileting Training: Policy and Procedure, Reviewed Tadpoles App for documented Diaper Changes, and conducted interviews with 10 staff and 5 parent interview. No children interview was conducted due to children being nonverbal or have limited vocabulary.

During visit dated 1/21/2025, LPA observed classrooms diaper changing areas and procedure. All 10 staff (S1-S10) interviewed stated that Kiddie Academy has a staff diaper policy and procedure that they must follow when changing diapers. All ten (10) staff interviewed stated that a diaper should be checked every 2 hours and that they must document the time changed and whether it is wet, dry, or a bowel movement (BM) into the app called Tadpoles. During LPAs’ records review of documented diaper changes in Tadpoles and sign in and out sheets, on 1/14/2025 C1 was in care for at least 7.5 hours with being dropped off at 8:12AM and picked up at 4:00PM. During C1s time at facility there was one (1) documented diaper change in Tadpoles at 11:00AM.

During parent interviews. LPA called 8 parents and LPA was able to interview 5 parents. The 5 interviewed parent did not divulge any information pertaining to the allegation.


Based on LPA observations, interviews, and records review, the preponderance of evidence has been met; therefore, the allegations of, facility did not meet child's toileting needs is substantiated. California Code of Regulations, Title 22, Division 12, Chapter 1 Section 101428(b)(2) Infant Care Personal Services was being cited on the LIC9099D. See LIC9099D for deficiency cited.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 02/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/20/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 06-CC-20250115163827
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: KIDDIE ACADEMY OF ORANGE
FACILITY NUMBER: 304371675
VISIT DATE: 02/20/2025
NARRATIVE
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1 Type A violation is being cited. The director shall post and provide copies of the report to parents/guardians of the children in care at the facility by the next business day and shall provide to the parents/guardians of children newly enrolled at the facility during the next 12 months. In addition, the director shall immediately post upon receipt the Proof of Correction for 30 consecutive days and provide a copy to current and enrolling parents. The director is to keep Acknowledgement Receipt (LIC 9224) signed by parents in each child’s file. Failure to post Type A reports for 30 days will result in a Civil Penalty of $100.00

Exit interview conducted and report was reviewed with Director Kenya Meneses. The Director was informed that the “Notice of Site Visit” must be posted on or adjacent to the door for 30 days. Failure to post will result in a Civil Penalty of a $100.00.

End of Report.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 02/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/20/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 06-CC-20250115163827
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF ORANGE
FACILITY NUMBER: 304371675
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/20/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/20/2025
Section Cited
CCR
101428(b)(2)
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101428 Infant Care Personal Services(b)The infant shall be kept clean and dry at all times.(2)Each infant's clothing and diapers shall be changed as often as necessary to ensure that the infant is clean and dry at all times.

This requirement was not met as evidence by:
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LPA Navar received a copy of a Diaper Schedule that has been implemented since 1/16/2025.
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Based on records review: LPA reviewed records of C1 being in care for at least 7.5 hours on 1/14/2025 with 1 documented diaper change at 11: 00AM.This poses as an immediate risk to the health to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 02/20/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/20/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4