304371675-5-9-2025-06-CC-THOO-DGNSNG-20250514140131

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371675
Report Date: 05/09/2025
Date Signed: 05/09/2025 03:54:49 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/05/2025 and conducted by Evaluator Karen Navar

COMPLAINT CONTROL NUMBER: 06-CC-20250305153002

FACILITY NAME:	KIDDIE ACADEMY OF ORANGE		FACILITY NUMBER:	304371675
ADMINISTRATOR:	MENESES, KENYA		FACILITY TYPE:	860
ADDRESS:	232 EAST KATELLA AVENUE		TELEPHONE:	(949) 562-8749
CITY:	ORANGE	STATE: CA	ZIP CODE:	92867
CAPACITY:	114	CENSUS: 51	DATE:	05/09/2025
		UNANNOUNCED	TIME BEGAN:	03:00 PM
MET WITH:	Director-Kenya, Meneses		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Child received unexplained injury while in care.
Staff did not report injury to parent.

INVESTIGATION FINDINGS:

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On 5/09/2025, Licensing Program Analyst (LPA), Karen Navar conducted an unannounced complaint inspection for the purpose of delivering findings. This is a continuation of a complaint inspection initiated on 3/05/2025.

Upon arrival LPA met with Director Kenya, Meneses and was led on a tour of the facility both inside and outside. LPA observed a total of 51 preschool children along with 13 staff.

A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:	DATE: 05/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250305153002

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF ORANGE	FACILITY NUMBER: 304371675
	VISIT DATE: 05/09/2025

NARRATIVE

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On 03/05/2025, the Orange County Child Care Office received a complaint alleging: 1) Child received unexplained injuries while in care. 2) Staff did not report injury to parent. Reporting Party (RP) stated Child #1 (C1) was picked up from school on 3/03/2025 with a scratch on C1’s bottom and that parent was never informed with what happened.

During the investigation, LPA interviewed 6 staff members, no children interview was conducted due to children are being young and non-verbal. LPA also toured the facility on 03/12/2025, staff/child classroom observation, viewed live footage, obtained a copy of Kiddie Academy Personnel Roster, Children’s Roster, Tadpoles Sign in/out Sheets, Accident/Injury Reports dated 3/03/2025, Daily Health Checklist for March 2025, Kiddie Academy Staff Supervision Policy, and Kiddie Academy Tour Kit.

Regarding allegation, “Child received unexplained injuries while in care.” During facility visits on 3/12/2025 LPA inspected classrooms, changing table areas, and conducted observations. LPA observed 4 staff (S3-S6) supervising children in care. 3 staff were positioned in separate areas of the classroom participating/engaged with children during activities. 1 staff was checking in children at the door. 6 of 6 staff interviewed stated that Kiddie Academy has a supervision policy for staff and that staff supervision is having a clear line of sight of children and that positioning ourselves apart. 3 staff (S1-S4, S6) interviewed stated that on 3/03/2025 the facility received a call in the afternoon from a Parent 1 (P1) who had stated their child came home with a scratch on their bottom and was wondering what happened. S1 stated they had interviewed 4 staff members. Staff #6 (S6) stated that they did see the scratches, but they were old and scabbed over. S1 also watched video footage from 3/03/2025 of C1 playing on the playground and fell on the bottom and made a general accident/injury report for P1. 3 staff were present on the playground during the incident and child did not show any signs of discomfort.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:	DATE: 05/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2025

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 06-CC-20250305153002

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF ORANGE	FACILITY NUMBER: 304371675
	VISIT DATE: 05/09/2025

NARRATIVE

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Regarding allegation “Staff did not report injury to parent.” 6 of 6 staff stated if an injury happens while a child is in care that staff will complete and sign an accident injury report and provide a copy to the parent/guardian to sign and keep. All staff interviewed stated if they did not witness the injury that they will communicate with all staff present and review video footage to try to find out what happened. Administrators stated video footage is limited on how many days it can go back and review; thus, LPA was not able to review the video footage dated 3/3/2025. 6 of 6 staff interviewed stated a general incident report will be given to parents if they are not able to find out what happened. S1 and S2 stated that a report for an accident/ incident regarding C1 had a mark on the bottom was written on 3/03/25 and left for S2 to give to P1 on the morning of 3/04/2025. During LPAs records review of accident injury reports dated 3/03/2025, LPA reviewed a report dated 3/03/2025 and signed by staff/parent with a description revealing C1 had a mark on their bottom.

During parent interviews. LPA called 5 parents, and LPA was able to interview 5 parents. The 5 interviewed parents did not divulge any information pertaining to the allegation.

Based on LPA observations, interviews, and records review, the preponderance of evidence standard has not been met. Although the allegations may have happened or are valid, there is not enough preponderance of evidence to prove the alleged violations of 1) Child received unexplained injuries while in care and 2) Staff did not report injury to parent did or did not occur; therefore, the allegations are UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with Director Kenya, Meneses. The Director was informed that the “Notice of Site Visit” must be posted on or adjacent to the door for 30 days. Failure to post will result in a Civil Penalty of a $100.00.

End of Report.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:	DATE: 05/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2025

LIC9099 (FAS) - (06/04)

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