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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371675
Report Date: 04/08/2026
Date Signed: 04/08/2026 03:46:04 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/03/2026 and conducted by Evaluator Karen Navar
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20260203170249
FACILITY NAME:KIDDIE ACADEMY OF ORANGEFACILITY NUMBER:
304371675
ADMINISTRATOR:MENESES, KENYAFACILITY TYPE:
860
ADDRESS:232 EAST KATELLA AVENUETELEPHONE:
(949) 562-8749
CITY:ORANGESTATE: CAZIP CODE:
92867
CAPACITY:114CENSUS: 57DATE:
04/08/2026
UNANNOUNCEDTIME BEGAN:
03:05 PM
MET WITH:Director Kenya MenesesTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff left daycare children unattended.
INVESTIGATION FINDINGS:
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On 04/08/2026, Licensing Program Analyst (LPA), Karen Navar conducted an unannounced complaint inspection for the purpose of delivering findings. This is a continuation of a complaint inspection initiated on 02/10/2026.

Upon arrival LPA met with Director Kenya Meneses and was led on a tour of the facility both inside and outside. LPA observed a total of 47 preschool children along with 7 staff and 10 infant toddlers with 3 staff.

A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20260203170249
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: KIDDIE ACADEMY OF ORANGE
FACILITY NUMBER: 304371675
VISIT DATE: 04/08/2026
NARRATIVE
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On 12/17/2025, the Orange County Child Care Office received a complaint alleging: Staff left daycare children unattended. Reporting Party (RP) stated RP was checking the cameras in the morning of February 3rd around 6:30 am to 6:40 am and noticed a couple of the children in the classroom without supervision of the teacher that is supposed to be with them.

During the investigation, LPA inspected the facility unannounced on 2/10/2026, 02/19/2026 and 03/18/2026, conducted classroom observations during opening hours in Room 3 and Room 3 transition time to playground, obtained/reviewed a copy of Kiddie Academy Child Care facility Roster, Kiddie Academy Personal Report, Kiddie Academy Staff Supervision Policy, observed live video footage 2/19/2026 of Room 3, took photos, conducted 6 (S1-S6) staff interviews, and attempted to interview 5 (five) children and only 1 (one) child qualified to be interviewed.



During unannounced facility inspections on 02/10/2026, 02/19/2026, and 03/18/2026. LPA observed staff caring and supervising children in care. On 02/19/2026 at 6:30AM, LPA observed 3 (three) staff onsite S1-S3. 1 (one) staff was present in the office, 1 (one) staff was present in Room 3 with 4 (four) children in care, and 1(one) staff was present in the infant room with 0 (zero) children in care. At 7:10AM LPA observed Room 3 to have 8 (eight) preschool children and 1 (staff) present S2. LPA observed S2 to be supervising/interacting with children and helping children with their needs.

During LPA staff interviews 8 of 8 (S1-S8) staff interviewed stated that they have never left a child alone without adult supervision while in care. 6 (six) of 8 (eight) interviewed staff stated they have not heard of an incident regarding a child being left alone in a classroom without adult supervision while in care. 5 (five) staff interviewed stated that opening hours are 6:30AM in Room 3 and that there are 3 (three) staff who open the school S2, S3, either S4 or S5, and that there are usually 2 (two) children who arrive right when the school opens. 5 (five) interviewed staff stated that the duties for staff who open the school would not cause a staff member to leave a child alone in a classroom. 3 (three) staff interviewed stated there are intercoms in each classroom and on the playground that they communicate with to the office for additional support.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20260203170249
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: KIDDIE ACADEMY OF ORANGE
FACILITY NUMBER: 304371675
VISIT DATE: 04/08/2026
NARRATIVE
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5 (five) of 5(five) staff interviewed stated that Kiddie Academy does have a supervision policy and during LPA records review LPA obtained a copy of Kiddie Academy Supervision policy that staff must sign after reading that states every staff member is required to follow the supervision policy of children in care and describes what active supervision looks like.

During parent interviews. LPA called 5 (five) parents and LPA was able to interview 2 (two) parents. The 2 (two) interviewed parents did not divulge any information pertaining to the allegation.

Based on LPA observations, interviews, and records review; the preponderance of evidence standard has not been met. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations of: Staff left daycare children unattended did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with Director Kenya Meneses. The Director was informed that the “Notice of Site Visit” must be posted on or adjacent to the door for 30 days. Failure to post will result in a Civil Penalty of a $100.00.

End of Report.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3