304371722-12-3-2025-06-CC-TNGN-DP3W2Z-20251205155509

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371722
Report Date: 12/03/2025
Date Signed: 12/03/2025 03:11:04 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/19/2025 and conducted by Evaluator Patricia Duron

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20250819133142

FACILITY NAME:	PRODIGY MONTESSORI CYPRESS		FACILITY NUMBER:	304371722
ADMINISTRATOR:	GOVINDASWAMY, MOHANAPRIYA		FACILITY TYPE:	860
ADDRESS:	8271 GAY STREET		TELEPHONE:	(949) 381-1582
CITY:	CYPRESS	STATE: CA	ZIP CODE:	90630
CAPACITY:	45	CENSUS: 12	DATE:	12/03/2025
		UNANNOUNCED	TIME BEGAN:	12:15 PM
MET WITH:	Facility Representative, Cynthia Xuan Liang		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Children were in a classroom unsupervised.
Facility is commingling all age groups in during morning and afternoon.
Director is not present at the facility.

INVESTIGATION FINDINGS:

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On 12/3/25 at 12:15 PM, Licensing Program Analyst (LPA) Duron conducted an unannounced complaint visit to deliver the complaint findings for above allegations. This is a continuation of the investigation initiated on 8/27/25, LPA met with Facility Representative, Cynthia Xuan Liang and informed them of the purpose of the visit. The Facility Representive guided LPA on a tour of the facility and census was taken. The overall census observed was12 preschool children with 2 staff members.
A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within facility's licensed capacity and within compliance with staffing ratios.
On 08/19/2025, the Orange County Child Care Office received a complaint alleging: (1) Children were in a classroom unsupervised (2) Facility is commingling all age groups in during morning and afternoon (3) Director is not present at the facility. Reporting Party (RP) stated on 8/19/25 at 7:45AM RP did not observe any staff in the room where a couple of kids were sitting in the classroom.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:	DATE: 12/03/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/03/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250819133142

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: PRODIGY MONTESSORI CYPRESS	FACILITY NUMBER: 304371722
	VISIT DATE: 12/03/2025

NARRATIVE

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RP stated, the teacher came into the classroom from the office. RP stated children are commingling in the Land Room with S1; children are also commingling in the evening after 4pm with S2. RP stated the director is never present in the morning during drop off and never seen her there after 4pm.

During the course of investigation, LPA toured that facility and reviewed records. LPA conducted interviews with reporting party, 3 staff members, 3 children, 3 parents and reviewed records. LPA attempted to interview Staff #1 (S1).

LPA reviewed LIC308 Designation of Facility Responsibility dated 10/15/24. The form designates S1 for facility of Responsibility when Director is not present.

Regarding allegation (1) Children were in a classroom unsupervised.

LPA interviewed 3 staff members. 3 out of 3 staff members stated they have not witnessed children were in a classroom unsupervised. Staff #4 (S4) stated, No, that has never happened, staff members know they cannot leave the children, there is a rule they cannot even have their phone, they know their priority is supervising the children.

Regarding allegation (2) Facility is commingling all age groups during morning and afternoon.

LPA interviewed 3 staff members. 3 out of 3 staff members stated that they have not witnessed facility is commingling all age groups during the morning and afternoon. Staff #2 (S2) stated that in the late afternoon the Wind Room and Earth Room are combined for children ages 2 to 5 years. Staff #3 (S3) stated that in the morning both Wind Room and Earth Room meet together in the Earth Room. Staff #4 (S4) stated, staff only combine the preschoolers together in the morning and the afternoon. LPA confirmed from Director, when rooms combine, they are in ratio and do not exceed the approved capacity for the room in which it was licensed for. 3 out 3 interviewed staff stated that facility does not have toddlers enrolled and facility does not combine toddlers with preschoolers.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:	DATE: 12/03/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/03/2025

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250819133142

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: PRODIGY MONTESSORI CYPRESS	FACILITY NUMBER: 304371722
	VISIT DATE: 12/03/2025

NARRATIVE

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Regarding allegation (3) Director is not present at the facility.

LPA interviewed 3 staff members. 3 out of 3 staff members stated they have not witnessed director not present at the facility. Staff #3 (S3) stated, the director is here every day, she comes at different times. Sometimes she is here early and sometimes she stays late, but S1 is in charge when the Director is not here.

LPA Duron interviewed 3 children. The 2 qualified children interviewed made no disclosures regarding the above allegations.

LPA Duron interviewed 3 parents. All interviewed parents stated they did not have any concern with facility.

Based on the information gathered from LPAs’ interviews, there are insufficient evidence to corroborate the allegations: (1) Children were in a classroom unsupervised (2) Facility is commingling all age groups in during morning and afternoon (3) Director is not present at the facility. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the allegation did or did not occur in the day care facility, therefore the allegations are UNSUBSTANTIATED.

An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days.

The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:	DATE: 12/03/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/03/2025

LIC9099 (FAS) - (06/04)

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