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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306004796
Report Date: 12/22/2025
Date Signed: 12/22/2025 03:57:54 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2024 and conducted by Evaluator Alvaro Ramirez Jr.
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20240729133827
FACILITY NAME:HUNTINGTON TERRACEFACILITY NUMBER:
306004796
ADMINISTRATOR:GREGORY CASEFACILITY TYPE:
740
ADDRESS:18800 FLORIDA STTELEPHONE:
(714) 848-8811
CITY:HUNTINGTON BEACHSTATE: CAZIP CODE:
92648
CAPACITY:185CENSUS: 173DATE:
12/22/2025
UNANNOUNCEDTIME BEGAN:
01:01 PM
MET WITH:Timarie Breslin-Business Office ManagerTIME COMPLETED:
04:12 PM
ALLEGATION(S):
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Facility has a bed bug infestation.
Facility is not being maintained free of vermin.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. conducted an unannounced visit to deliver findings on the above allegations received on July 29, 2024. LPA was greeted and granted entry into the facility and met with Business Office Manager (BOM) Timarie Breslin. LPA explained the reason for the visit.

This Department has investigated the complaint alleging that facility has a bed bug infestation. Regarding the allegation the following was revealed: During the course of the interviews with individuals nine of fourteen individuals interviewed denied the allegations. During the investigation LPA reviewed the Western Exterminator Summary of Service dated July 10, 2024, August 15, 2024, and August 23, 2024. Per Summary of Service dated July 10, 2024, under service description it states Bioremediation Ongoing Full Service maintenance and it states no activity noted. Per Summary of Service dated August 15, 2024, under service description it states Bioremediation Ongoing Full Service Maintenance and it states no activity noted.

CONTINUED ON LIC9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Alvaro Ramirez Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 12/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20240729133827
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: HUNTINGTON TERRACE
FACILITY NUMBER: 306004796
VISIT DATE: 12/22/2025
NARRATIVE
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Per Summary of Service dated August 23, 2024, under service description it states General Pest Control Maintenance and it states no activity noted. During the course of the interviews with residents, Resident 1 (R1) through R4 reported that they have never seen bedbugs. During the interviews with staff, Staff 1 (S1) through S4 reported that the facility does not have a bed bug infestation.

Regarding the allegation that facility is not being maintained free of vermin, the following was revealed: During the initial visit on August 5, 2024, and subsequent visit on December 22, 2025, LPA tour the facility and did not observe vermin and/or cockroaches throughout building. During the interviews with residents, R1 through R4 reported that they have never seen vermin, cockroaches and/or insects in the facility. During the course of the interviews with staff, S2 reported that she has never seen vermin or insects in the facility. Per S2, the residents' actions influence the facility having vermin. S3 stated that no staff or resident has complained about there being vermin in the facility. Per S3, pest control did not find any cockroaches.

Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegations occurred as reported due to conflicting information. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove or refute the alleged violations occurred; therefore, these allegations are deemed UNSUBSTANTIATED.

For today’s visit, there were no citations issued per Title 22, Division 6 of the California Code of Regulations.

LPA conducted an exit interview with BOM Breslin, and a copy of this report was provided to the facility.

SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Alvaro Ramirez Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 12/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2