306005436-3-10-2026-22-AS-RMRT-DS2PGY-20260310111908

Community Care Licensing

FACILITY EVALUATION REPORT

Facility Number: 306005436
Report Date: 03/10/2026
Date Signed: 03/10/2026 11:19:15 AM

Document Has Been Signed on 03/10/2026 11:19 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME:	VICTORIA VILLA HOME		FACILITY NUMBER:	306005436
ADMINISTRATOR/ DIRECTOR:	OLTEANU, CLAUDIA		FACILITY TYPE:	740
ADDRESS:	11132 FRALEY STREET		TELEPHONE:	(949) 232-9619
CITY:	GARDEN GROVE	STATE: CA	ZIP CODE:	92841
CAPACITY: 6		CENSUS: 6	DATE:	03/10/2026
TYPE OF VISIT:	Required - 1 Year	UNANNOUNCED	TIME VISIT/ INSPECTION BEGAN:	08:00 AM
MET WITH:	Staff #1 for Licensee Claudia Olteanu		TIME VISIT/ INSPECTION COMPLETED:	11:35 AM

NARRATIVE
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25	Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to conduct an Annual Required Evaluation. LPA was greeted and granted entry by Staff #1 (S1) at 8am. LPA spoke with Licensee/ Administrator (LE) Claudia Olteanu via phone and explained the purpose of the visit. The facility is a nine bedroom, four bathroom residence with an approved fire clearance of six non-ambulatory residents; in which one may be bedridden and an approved hospice waiver for two residents. Residents occupy six of the nine bedrooms and use three of four bathrooms. The remaining bedrooms and bathrooms are used for live-in staff. Currently there are six residents in care, one of which is bedridden. There are no residents receiving hospice services at this time. During the visit, LPA observed the refrigerator/freezer had more than two-days of perishable food and seven days of non-perishable food on-hand. Emergency supplies were observed in the office area with a treadmill. All kitchen appliances were in working order. The sharps and knives were secured in a drawer and chemicals and cleaning supplies were locked under the kitchen sink. There were plenty of fruits and vegetables available. LPA toured the facility and observed all resident bedrooms had the required furnishings and linens. Bedrail orders were observed in resident files. The facility was clean and there were no odors detected. LPA measured the hot water temperature in two of three resident bathrooms. The hot water temperatures ranged from 106.5 to 107.2 degrees Fahrenheit. LPA inspected centralized smoke and carbon monoxide detectors and detectors were operational. The fire extinguisher was charged and inspected on December 12, 2025. The facility's last fire drill was conducted on January 10, 2026. (Continued on LIC 809-C)

NAME OF LICENSING PROGRAM MANAGER: Alisa Ortiz
NAME OF LICENSING PROGRAM ANALYST: RoseMarie Ruppert
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 03/10/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)

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California Health & Human Services Agency

California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:

Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.

Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME: VICTORIA VILLA HOME	FACILITY NUMBER: 306005436
	VISIT DATE: 03/10/2026

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(Continued on LIC 809-C)

Resident bathrooms secured resident hygiene items and had covered trash bins. All bathrooms had grab bars and non-skid floor mats. One resident bathroom is in the bedroom but the resident uses the hallway bathroom since it is easier to use with the wheelchair.

LPA toured the exterior of the property and observed there was ample space for activities and walking. There were two shaded seating areas and in the detached garage was more gym equipment and additional refrigerators for staff. There were no hazards or obstructions in outdoor pathways and exterior gates were self-latching.

LPA reviewed the centrally stored medications. Per review medications are being given as prescribed. A First Aid Kit had the required elements and a First Aid manual was available.

LPA reviewed three of three staff training and fingerprint records and conducted a complete review of resident records. Client P&I records were reviewed and were accurate. LPA interviewed alert residents regarding their quality of care and spoke to staff present regarding care provided. LPA confirmed that administrator has a current administrator certificate which expires on June 13, 2026.

During the visit, one resident left to Adult Day Program and two residents were taken, by the facility driver, to the ocean to go for a walk.

Based on the observations made during today’s visit, the facility appears to be in compliance with Title 22 Division 6 of the California Code of Regulations, no deficiencies cited on this date. An exit interview was conducted with Staff #1 for Claudia Olteanu, Licensee/Administrator and a copy of the report and files reviewed (LIC 858 & LIC 859) were given at the time of the visit.

NAME OF LICENSING PROGRAM MANAGER: Alisa Ortiz
NAME OF LICENSING PROGRAM ANALYST: RoseMarie Ruppert
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 03/10/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2026

LIC809 (FAS) - (06/04)

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