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32 | (Continued from LIC 9099-C)
It was also reported that the facility was not responding to a resident’s call light in a timely manner and took longer than thirty minutes due to insufficient staffing. LPA interviewed staff and witnesses regarding staffing in Memory Care. Three of three staff could not confirm, nor deny the allegation that call lights were not answered properly. One witness recalled being short staffed in 2023 but did not confirm that call lights were not answered in a timely manner. The facility conducted an in-service training on May 21, 2025, regarding call pendant procedures. Thus the allegations that facility is not responding to resident’s call light timely is deemed Unsubstantiated.
It was alleged that Unqualified staff were administering insulin to residents. LPA interviewed three of three staff members who denied this allegation. LPA obtained the facility policy regarding injection administration. Only a nurse, such as the licensed vocational nurse (LVN) can administer medications. The facility employs a LVN; as well as the Health Services Director (HSD) who both have a valid LVN license. The allegation stated that med techs were administering insulin to residents. LPA reviewed four of four resident Medication Administration records who received insulin at the time of complaint received. Only one of the four residents still resided at the facility. LPA interviewed Resident #1 (R1) who stated they self-injected their insulin and that, for four to five months, staff did assist with injections. R1 could not confirm if the staff member was a nurse or a med tech, but that R1 prefers to self-inject themself.
LPA attempted to interview three of five med techs from 2023. Three were no longer employed by the facility and did not have working phone numbers or emails. Two of the five med techs interviewed denied the allegation. LPA also reviewed five of five staff electronic files which include training and in-services. Staff members’ training records document five of five staff completed medication administration training. Thus the allegation that unqualified staff were administering insulin to residents was Unsubstantiated.
Although the above allegations may have happened there is not a preponderance of evidence to prove the alleged violations occurred; therefore, the allegations that: Staff neglect resulting in death of resident, Facility did not ensure resident was provided prescribed medication, Facility falsifying medication chart, Facility not responding to resident's call light in a timely manner and Unqualified staff administering insulin to residents are Unsubstantiated.
An exit interview was conducted with Hanofi Edogiawerie, Health Services Director and a copy of this report was provided to the facility.
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