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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306006153
Report Date: 04/25/2023
Date Signed: 04/25/2023 02:21:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/20/2023 and conducted by Evaluator Jerome Haley
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20230420142620
FACILITY NAME:CARE JANELLAFACILITY NUMBER:
306006153
ADMINISTRATOR:CALANGI, KARMIANFACILITY TYPE:
740
ADDRESS:17072 SAGA DRIVETELEPHONE:
(714) 683-4617
CITY:YORBA LINDASTATE: CAZIP CODE:
92886
CAPACITY:6CENSUS: 1DATE:
04/25/2023
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Virgilio GalangTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Loud parties at the facility all the time.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jerome Haley made unannouced visit to intiatate the investigation for the complaint received against this facility on April 20, 2023. LPA Haley was allowed into the facility and explained the reason for the visit upon entry.

Before entering the facility, LPA Haley conducted several interviews in the neighborhood (on Saga Drive) to gather additional information on the complaint allegation.

LPA Haley discussed the complaint allegation and interviewed Staff 1 (S1), Staff 2 (S2) and Resident 1 (R1). Resident 2 (R2) was not in the facility and could not be interviewed. Administrator (AD) Karmian Calangi was interviewed over the telephone.

Regarding the allegation, “Loud parties at the facility all the time” The investigation revealed the following:
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luz Adams
LICENSING EVALUATOR NAME: Jerome Haley
LICENSING EVALUATOR SIGNATURE:

DATE: 04/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20230420142620
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: CARE JANELLA
FACILITY NUMBER: 306006153
VISIT DATE: 04/25/2023
NARRATIVE
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During the initial complaint investigation, LPA Haley interviewed 5 individuals who live or work on Saga Drive near the facility to gather additional information regarding the complaint allegation. LPA Haley attempted to interview 2 additional individuals on Saga Drive, but they both declined to be interviewed. 4 of 5 people that did take the time to be interviewed did not provide any information that supports the complaint allegation.

LPA Haley interviewed two facility staff, one resident and the facility Administrator Karmian Calangi over the phone. 2 of 4 interviews conducted with facility staff and the resident revealed there was a gathering in the garage a few months back (February 2023), but there was no party. The majority of the information gather from the final four interviews was consistent with the information provided by the individuals from the neighborhood that were interviewed.

Based on the information gathered during the investigation, document review and interviews, the Department is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated.

An exit interview was conducted and a copy of this report was provided.
SUPERVISORS NAME: Luz Adams
LICENSING EVALUATOR NAME: Jerome Haley
LICENSING EVALUATOR SIGNATURE:

DATE: 04/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2