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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 306006272
Report Date: 04/09/2026
Date Signed: 04/09/2026 03:52:11 PM

Document Has Been Signed on 04/09/2026 03:52 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME:COMPASSIONATE CARE HOMEFACILITY NUMBER:
306006272
ADMINISTRATOR/
DIRECTOR:
AMBION, GLADYS AFACILITY TYPE:
740
ADDRESS:12141 GILBERT STREETTELEPHONE:
(657) 251-0408
CITY:GARDEN GROVESTATE: CAZIP CODE:
92841
CAPACITY: 6CENSUS: 4DATE:
04/09/2026
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:00 PM
MET WITH:Gladys AmbionTIME VISIT/
INSPECTION COMPLETED:
04:05 PM
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Licensing Program Analyst (LPA) Michael Tea conducted an unannounced annual inspection of the facility on this date. The purpose of the visit was to complete the required annual inspection. LPA Tea was greeted by caregiver staff, granted entry, and explained the purpose of the visit. Administrator (AD) Gladys Ambion arrived shortly thereafter to assist.

The facility is licensed to serve six non-ambulatory residents and holds a hospice waiver for six residents. At the time of the visit, there were four residents in care, two of whom were receiving hospice services.

LPA Tea reviewed four resident files and two staff files. All files were complete and contained the required documentation. The Administrator’s certificate is valid through July 19, 2027.

LPA Tea, accompanied by AD Ambion, conducted a tour of the facility. The physical plant includes six resident bedrooms, a staff room, six and a half bathrooms, a living room, family room, dining room, office area, kitchen, and an attached garage. Smoke detectors and carbon monoxide detectors were observed in common areas and bedrooms and were operational at the time of inspection.

Resident bedrooms were properly furnished with appropriate beds, linens, and sufficient storage space. Bathrooms were inspected and found to be in good condition, with functioning toilets and faucets, secure grab bars, and showers free of mold and mildew. Water temperature measured approximately 118°F. Adequate supplies of towels, toiletries, and personal hygiene items were available.

(Annual Inspection continued on LIC809C)

NAME OF LICENSING PROGRAM MANAGER: Lourdes Montoya
NAME OF LICENSING PROGRAM ANALYST: Michael Tea
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 04/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: COMPASSIONATE CARE HOME
FACILITY NUMBER: 306006272
VISIT DATE: 04/09/2026
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Common areas were clean, organized, and free of hazards. Doorways and exits were unobstructed. The first aid kit was complete and included all required items such as bandages, dressings, tweezers, a thermometer, and scissors.

The kitchen was inspected and found to be clean and fully operational. Perishable and non-perishable food supplies were sufficient. Sharps were stored in a locked kitchen drawer, and cleaning supplies and other toxins were secured and inaccessible under the sink and in the garage. Fire extinguishers throughout the facility were fully charged. The most recent disaster drill was conducted on March 20, 2026.

Outdoor areas were also inspected. The backyard includes a shaded patio with ample seating for residents. There are two self-latching exit gates on either side of the home, both functioning properly. The outdoor space includes a garden area where residents may spend time and enjoy the environment. Emergency food and water supplies were observed in both the kitchen and garage.

Activities are provided based on residents’ preferences and health conditions, including options such as karaoke, board games, and light outdoor exercise. At the time of the visit, residents were observed resting comfortably in their rooms.

Medication storage and administration were reviewed. Medications are stored in a locked cabinet in the kitchen and are administered in accordance with physician orders. LPA Tea conducted interviews with residents regarding their care and spoke with staff regarding services provided.

Based on observations made during today’s inspection, no deficiencies were cited in the areas evaluated in accordance with Title 22, Division 6 of the California Code of Regulations.

This report was reviewed with the facility. Copies of LIC809, LIC809-C, LIC858, and LIC859 were provided. The LPA also provided the facility with a Legionnaires’ Disease Fact Sheet for informational and preventive purposes.

NAME OF LICENSING PROGRAM MANAGER: Lourdes Montoya
NAME OF LICENSING PROGRAM ANALYST: Michael Tea
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 04/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2026
LIC809 (FAS) - (06/04)
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