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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306006486
Report Date: 12/02/2025
Date Signed: 12/02/2025 04:59:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/26/2025 and conducted by Evaluator Kevin Saborit-Guasch
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20251126121011
FACILITY NAME:GIADA'S HOUSEFACILITY NUMBER:
306006486
ADMINISTRATOR:DE VEAU, GUADALUPE D.FACILITY TYPE:
740
ADDRESS:24552 TROY STREETTELEPHONE:
(949) 367-5841
CITY:MISSION VIEJOSTATE: CAZIP CODE:
92691
CAPACITY:4CENSUS: 3DATE:
12/02/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Guadalupe De Veau, licenseeTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Staff made inappropriate physical contact with a client
INVESTIGATION FINDINGS:
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On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of investigating the allegation listed above. LPA was greeted and granted entry by facility staff after introducing himself, stating the purpose of the visit and listing the allegation under review. Administrator Guadalupe De Veau was notified of the visit via telephone and arrived later to assist.

During the visit, LPA conducted three client interviews, three staff interviews and one witness interview via telephone. Client records for all three individuals were requested and reviewed during the visit. LPA accompanied by staff also toured the premises. All staff members present are verified to be background cleared and associated to the licensed location in Guardian.

CONTINUED ON FORM LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Kevin Saborit-Guasch
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20251126121011
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: GIADA'S HOUSE
FACILITY NUMBER: 306006486
VISIT DATE: 12/02/2025
NARRATIVE
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CONTINUED FROM FORM LIC9099
Regarding the allegation that Staff made inappropriate physical contact with a client, the following has been concluded: It is alleged that a male individual named Paul [no last name provided] spanked client C1 at the facility. Per a review of the facility's roster and interviews conducted, there are no male individuals by that name currently associated with the facility. There is only one male staff member (S1) whose name is different and only provides relief caregiving on an occasional basis. A male relative of staff member S2 is also described as occasionally visiting the facility, however all statements gathered confirmed this individual is not associated in providing care and supervision to the clients in care.

Two of the three clients interviewed denied ever observing or having any knowledge of inappropriate contact or spanking occurring at the facility. A third interview was inconclusive in providing detailed information. An additional interview with the Regional Center of Orange County Service Coordinator assigned to the three facility clients denied any concerns related to the allegation.

Based on the evidence gathered, the allegation is determined to be Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove or refute the alleged violation occurred.

An exit interview was conducted and a copy of this report was provided to a facility representative.
SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Kevin Saborit-Guasch
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
LIC9099 (FAS) - (06/04)
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