306006723-3-6-2026-22-AS-APAO-DSB6WR-20260318211047

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 306006723
Report Date: 03/06/2026
Date Signed: 03/06/2026 11:28:28 AM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/04/2026 and conducted by Evaluator Samer Haddadin

COMPLAINT CONTROL NUMBER: 22-AS-20260304133319

FACILITY NAME:	MARBELLA ANAHEIM		FACILITY NUMBER:	306006723
ADMINISTRATOR:	BYINGTON, TROY		FACILITY TYPE:	740
ADDRESS:	200 N. DALE STREET		TELEPHONE:	(657) 644-3887
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92801
CAPACITY:	140	CENSUS: 107	DATE:	03/06/2026
		UNANNOUNCED	TIME BEGAN:	08:36 AM
MET WITH:	Troy Byington		TIME COMPLETED:	01:29 PM

ALLEGATION(S):

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Facility increaseed rent without proper notice

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Samer Haddadin conducted an unannounced visit to the facility to investigate the above-mentioned allegation. Upon arrival, LPA Haddadin was granted entry and met with Administrator (AD) Troy Byington, to whom the purpose of the visit was explained.
During the course of the investigation, LPA Haddadin obtained and reviewed facility records, interviewed current residents, and interviewed staff.
It was alleged that “Facility increased rent without proper notice” to Resident 1 (R1) and Resident 2 (R2). LPA Haddadin interviewed R1, who confirmed that the facility had provided a ninety-day notice of the rent increase. LPA Haddadin was unable to interview R2 due to a current medical condition that did not allow R2 to provide a reliable statement. In addition, LPA Haddadin interviewed three current residents, all of whom denied the allegation.

Unfounded

Estimated Days of Completion:

SUPERVISORS NAME: Alisa Ortiz
LICENSING EVALUATOR NAME: Samer Haddadin
LICENSING EVALUATOR SIGNATURE:	DATE: 03/06/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 22-AS-20260304133319

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME: MARBELLA ANAHEIM	FACILITY NUMBER: 306006723
	VISIT DATE: 03/06/2026

NARRATIVE

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LPA Haddadin also interviewed five staff members; four denied the allegation, and one was unsure. During record review, LPA Haddadin confirmed that the residents interviewed were mailed a ninety-day notice of the rent increase on September 24, 2025, with an effective date of January 1, 2026. Copies of the notices were maintained in the facility’s records.
Therefore, based on the preponderance of evidence gathered through interviews and record review, the allegation, “Facility increased rent without proper notice,” was found to be unfounded. This means the allegation was determined to be false, could not have happened, and/or is without a reasonable basis.
No deficiencies were cited during today’s visit. An exit interview was conducted, and a copy of this report was provided to AD Troy Byington.

SUPERVISORS NAME: Alisa Ortiz
LICENSING EVALUATOR NAME: Samer Haddadin
LICENSING EVALUATOR SIGNATURE:	DATE: 03/06/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2026

LIC9099 (FAS) - (06/04)

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