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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313605616
Report Date: 09/20/2022
Date Signed: 09/20/2022 02:13:27 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/22/2022 and conducted by Evaluator Katrina Owens
COMPLAINT CONTROL NUMBER: 03-CC-20220822111130
FACILITY NAME:CHILDTIME CHILDREN'S CENTERFACILITY NUMBER:
313605616
ADMINISTRATOR:SHATARA, CRYSTALFACILITY TYPE:
830
ADDRESS:1267 PLEASANT GROVE BLVD.TELEPHONE:
(916) 783-0443
CITY:ROSEVILLESTATE: CAZIP CODE:
95747
CAPACITY:24CENSUS: 18DATE:
09/20/2022
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Hanna Adams - Assistant Director.TIME COMPLETED:
02:30 PM
ALLEGATION(S):
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9
PERSONAL RIGHTS: Staff do not attend to day care infant in a timely manner.
INVESTIGATION FINDINGS:
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An unannounced inspection was conducted today by Licensing Program Analyst Owens. LPA Owens met with Assistant Director Hanna Adams. Present at time of inspection were 7 infants in the infant classroom with 2 staff and in the Toddler one classroom, 11 sleeping infants with one staff. The purpose of the inspection is to close a complaint investigation that was originally opened on August 25, 2022.

Based on conflicting interviews, the allegation that staff do not attend to day care infants in a timely manner is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur.

An exit interview was conducted. Appeal rights were given and explained to the licensee at time of inspection.



Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Katrina Owens
LICENSING EVALUATOR SIGNATURE:

DATE: 09/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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