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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313605617
Report Date: 12/15/2022
Date Signed: 12/15/2022 01:08:52 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/08/2022 and conducted by Evaluator Katrina Owens
COMPLAINT CONTROL NUMBER: 03-CC-20221108093421
FACILITY NAME:CHILDTIME CHILDREN'S CENTERFACILITY NUMBER:
313605617
ADMINISTRATOR:SHATARA, CRYSTALFACILITY TYPE:
850
ADDRESS:1267 PLEASANT GROVE BLVD.TELEPHONE:
(916) 783-0443
CITY:ROSEVILLESTATE: CAZIP CODE:
95747
CAPACITY:92CENSUS: 65DATE:
12/15/2022
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Hannah Adams - Assistant Director TIME COMPLETED:
01:30 PM
ALLEGATION(S):
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PERSONAL RIGHTS: Day care child sustained an injury while in care.
PERSONAL RIGHTS: Day care child sustained a diaper rash while in care.
PERSONAL RIGHTS: Staff handles day care children in a rough manner.
LACK OF SUPERVISION: Staff does not provide adequate supervision to day care children.
INVESTIGATION FINDINGS:
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An unannounced inspection was conducted today by Licensing Program Analyst Owens. LPA's met with Assistant Director Hanna Adams. Present at time of inspection were 51 preschool children with 5 staff and 14 toddler option children with 3 staff.

The purpose of the inspection is to close a complaint investigation that was originally opened on November 15, 2022. Based on conflicting interviews and documentation review the above allegations are unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur.

An exit interview was conducted. Appeal rights were given and explained to the licensee at time of inspection.

Notice of site visit given to be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Katrina Owens
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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