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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313607171
Report Date: 01/23/2025
Date Signed: 01/23/2025 09:10:22 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/09/2024 and conducted by Evaluator Katrina Owens
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20241209164821
FACILITY NAME:BAUSER, JENNIFERFACILITY NUMBER:
313607171
ADMINISTRATOR:BAUSER, JENNIFERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 257-2033
CITY:ROSEVILLESTATE: CAZIP CODE:
95747
CAPACITY:14CENSUS: 10DATE:
01/23/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Jennifer Bauser - LicenseeTIME COMPLETED:
09:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PERSONAL RIGHTS: Daycare child sustained diaper rash while in care.
OTHER: Provider retailating against parent.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
An unannounced inspection is conducted today by Licensing Program Analyst (LPA) Owens. LPA Owens met with licensee Jennifer Bauser. Present at time of inspection were licensee, her assistant and 10 day care children.

The purpose of the inspection is to close a complaint investigation that was originally opened on December 19, 2024. Based on conflicting interviews, the allegations that day-care child sustained diaper rash while in care and provider retaliating against parent are unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur. No citation issued.

An exit interview was conducted. Appeal rights were given and explained to the director at time of inspection
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Katrina Owens
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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