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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313609488
Report Date: 01/15/2026
Date Signed: 01/15/2026 03:54:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/04/2025 and conducted by Evaluator Kyrsten Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20251104090829
FACILITY NAME:ROOT, NICHOLEFACILITY NUMBER:
313609488
ADMINISTRATOR:ROOT, NICHOLEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 906-6206
CITY:AUBURNSTATE: CAZIP CODE:
95603
CAPACITY:14CENSUS: 8DATE:
01/15/2026
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Nichole RootTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff left day care child unsupervised for an extended period of time.
Staff forces day care children to eat food from floor.
Staff forced day care child to drink spit.
Daycare child was restrained in a high chair.
INVESTIGATION FINDINGS:
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On January 15, 2026, Licensing Program Analyst (LPA) Kyrsten Williams met with licensee, Nichole Root, to deliver findings for the above allegations. The purpose of today's inspection was explained. Licensee’s adult daughter/assistant was also present in the home during time of inspection. Present today was six children being supervised by the licensee and assistant. At approximately 1:00pm, licensee went to pick up two additional school-age children for a total of eight children in care.

It was alleged staff left day care child unsupervised for an extended period of time, staff forces day care children to eat food from the floor, staff forced day care child to drink spit, and daycare child was restrained in a high char. Throughout the course of the investigation, LPA conducted interviews, made observations, and reviewed records. LPA received conflicting statements regarding above allegations. Although the allegations above may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview conducted with licensee, Nichole Root. A copy of this report was provided. The licensee was provided with a copy of their Appeal Rights (LIC9058) and the licensee’s signature on this form acknowledges receipt of these rights. A notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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