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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313610264
Report Date: 03/13/2025
Date Signed: 03/13/2025 02:50:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/22/2025 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250222181335
FACILITY NAME:CADENCE EDUCATION LLC - THEONAFACILITY NUMBER:
313610264
ADMINISTRATOR:ALI EBERTFACILITY TYPE:
850
ADDRESS:2820 THEONA WAYTELEPHONE:
(916) 415-0780
CITY:ROCKLINSTATE: CAZIP CODE:
95765
CAPACITY:170CENSUS: 80DATE:
03/13/2025
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Ali EbertTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Staff did not supervise child's behavior resulting in other children being injured.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jeremey McClain met with facility representative Ali Ebert to deliver findings for a complaint investigation. LPA observed 80 napping children supervised by 7 staff.

The following was alleged: Staff did not supervise child's behavior resulting in other children being injured

During the investigation, LPA interviewed staff, interviewed parents, reviewed children’s files, and made observations of classroom interactions between children. Although evidence was conclusive that physical interactions occurred between children, it was not conclusive that it was due to lack of supervision from the staff. Evidence also suggests that staff is aware of children interactions and has attempted to mitigate them.
The preponderance of evidence standard has not been met; therefore, the allegation is determined to be UNSUBSTANTIATED. The allegation can neither be corroborated nor dismissed.
No Title 22 deficiencies will be issued as a result of the investigation. LPA reviewed this report with facility representative Ali Ebert, and provided a Notice of Site Visit that must be posted for 30 days.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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