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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313611245
Report Date: 12/02/2025
Date Signed: 12/02/2025 03:01:51 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/09/2025 and conducted by Evaluator Stephanie Piring
COMPLAINT CONTROL NUMBER: 03-CC-20250909194244
FACILITY NAME:ARBOR VIEW MONTESSORIFACILITY NUMBER:
313611245
ADMINISTRATOR:SAADEH, LYDIAFACILITY TYPE:
850
ADDRESS:7441 FOOTHILLS BLVD #140TELEPHONE:
(916) 787-4004
CITY:ROSEVILLESTATE: CAZIP CODE:
95747
CAPACITY:46CENSUS: 9DATE:
12/02/2025
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Lydia SaadehTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staff spoke inapproriatly to day care children;
Staff spoke inappropriatly in the presence of day care children
INVESTIGATION FINDINGS:
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On December 2, 2025, Licensing Program Analysts (LPA) Stephanie Piring met with Facility Representative Lydia Saadeh to close a complaint investigation and deliver findings. Upon arrival LPA observed 9 preschool age children being supervised by 2 staff.

It was alleged that staff spoke inappropriatly to day care children and Staff spoke inappropriatly in the presence of day care children. During the course of the investigation, LPA conducted Interviews with 3 staff, 3 Authorized Representatives, 3 children, and made observations on 9/15/25, 11/25/25, and 12/02/25, and reviewed relevent documentation. Interviews with one staff, and three authorized representatives revealed that the staff use shameing, fear based or threatening statements in an effort to make children gain compliance with directions. During LPAs observation on 12/02/25, a staff told a child that another adult is in the room watching and that the childs parents would be informed of the childs non compliance. Based on interview and observation, the preponderance of evidence standard has been met; therefore, the above allegations are SUBSTANTIATED.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 03-CC-20250909194244
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ARBOR VIEW MONTESSORI
FACILITY NUMBER: 313611245
VISIT DATE: 12/02/2025
NARRATIVE
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A Type A Title 22 Deficiency is issued on the attached LIC9099-D page. The Facility shall provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. Exit interview was conducted with Facility Representative, appeal rights were provided, and a Notice Of Site visit was given to post where visible to parents/guardians for 30 days. A signed Acknowledgement of Receipt of the Licensing Report (LIC9224) must be placed in the child's file for verification.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/09/2025 and conducted by Evaluator Stephanie Piring
COMPLAINT CONTROL NUMBER: 03-CC-20250909194244

FACILITY NAME:ARBOR VIEW MONTESSORIFACILITY NUMBER:
313611245
ADMINISTRATOR:SAADEH, LYDIAFACILITY TYPE:
850
ADDRESS:7441 FOOTHILLS BLVD #140TELEPHONE:
(916) 787-4004
CITY:ROSEVILLESTATE: CAZIP CODE:
95747
CAPACITY:46CENSUS: 9DATE:
12/02/2025
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Lydia SaadehTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staff handled day care child in a rough manner
INVESTIGATION FINDINGS:
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On December 2, 2025, Licensing Program Analysts (LPA) Stephanie Piring met with Facility Representative Lydia Saadeh to close a complaint investigation and deliver findings. Upon arrival LPA observed 9 preschool age children being supervised by 2 staff.

It was alleged that staff handle day care child in a rough manner. During the course of the investigation, LPA conducted Interviews with 3 staff, 4 Authorized Representatives, 3 children, and made observations on 9/15/25, 11/25/25, and 12/02/25, and reviewed relevent documentation. Interviews with staff and authorized representatives did not reaveal any concern or instances where a child may have been handled in a rough manner. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Exit interview conducted and report was reviewed with Facility Representative Lydia Saadeh. Appeal Rights Provided.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 03-CC-20250909194244
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: ARBOR VIEW MONTESSORI
FACILITY NUMBER: 313611245
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/02/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/03/2025
Section Cited
CCR
101223
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101223 Personal Rights (a) The licensee shall ensure that each child is accorded the ff. personal rights: (3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule...or other actions of a punitive nature...this requirement was not met, as evidenced by:
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Facility Representative will develope and submit a written plan describing how the facility will ensure that all staff interact with children using positive, non threatening, and developmentally appropriate language. Plan must include steps to prevent intimidation, shaming, or fear based communication.
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Facility did not comply with the section cited above as interviews and observations revealed that on at least one occasion, staff used shameing, fear based or threatening statements in an effort to make children gain compliance with directions, which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4