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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313621266
Report Date: 05/27/2025
Date Signed: 05/27/2025 01:41:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2025 and conducted by Evaluator Michelle Perez
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250429085129
FACILITY NAME:VERLING, EMILYFACILITY NUMBER:
313621266
ADMINISTRATOR:VERLING, EMILYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 906-1874
CITY:AUBURNSTATE: CAZIP CODE:
95603
CAPACITY:14CENSUS: 7DATE:
05/27/2025
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Emily VerlingTIME COMPLETED:
01:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights- Licensee yells at day care children
Personal Rights- Licensee uses profanity with the children in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On May 27, 2025, at approximately 12:15PM , Licensing Program Analyst (LPA), Michelle Perez met with licensee Emily Verling to deliver findings. Upon arrival LPA observed license with 2 staff and 7 children.

The complaint allegation alleged “licensee yells at children in care” and “licensee uses profanity with children in care.” During the course of the investigation, LPA spoke to various parties, including licensee, assistant, children in care and guardians. It was determined that there is no evidence or facts to support the allegations. Further, LPA found that the children in care and their guardians are pleased with the care provided and have no concerns of yelling nor foul language.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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