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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313622382
Report Date: 11/14/2025
Date Signed: 11/14/2025 02:19:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2025 and conducted by Evaluator Matthew Gallo
COMPLAINT CONTROL NUMBER: 03-CC-20250929094106
FACILITY NAME:KIDS' PLACE, THEFACILITY NUMBER:
313622382
ADMINISTRATOR:JESSICA GAROFALOFACILITY TYPE:
840
ADDRESS:956 MEADOW GATE ROADTELEPHONE:
(530) 878-7875
CITY:MEADOW VISTASTATE: CAZIP CODE:
95722
CAPACITY:14CENSUS: 11DATE:
11/14/2025
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Jessica GarofaloTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Facility staff transports daycare children in an unsafe manner.
INVESTIGATION FINDINGS:
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At 1:30pm on 11/14/2025, Licensing Program Analyst (LPA) Matthew Gallo met with facility representative Jessica Garofalo to deliver findings to a complaint investigation into the above allegations. Upon arrival, LPA observed a census of 11 preschool children supervised by 3 staff.

Throughout the course of the investigation, LPA conducted observation and interviews related to the allegation that facility staff transport children in an unsafe manner due to a cracked windshield on the van used to transport children. During his initial visit on 10/8/2025, LPA observed that the windshield of the facility van did have a crack that extended approximately 30 inches from an impact point on the very edge of the passenger side and broke off into multiple arms. The crack could be felt from the interior of the car. Interview with staff confirmed that the van is used for transporting children. The preponderance of evidence standard has been met; therefore, the allegation is SUBSTANTIATED. Licensee immediately replaced the windshield on 10/9/2025.


Report continues on 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Matthew Gallo
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20250929094106
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: KIDS' PLACE, THE
FACILITY NUMBER: 313622382
VISIT DATE: 11/14/2025
NARRATIVE
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A Title 22 Deficiency is cited on the following page of this report.

LPA Matthew Gallo informed facility representative Jessica Garofalo that this report dated 11/14/2025 documents one Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Matthew Gallo informed the facility representative to provide a copy of this licensing report dated 11/14/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with facility representative, Jessica Garofalo. A notice of site visit was given and must remain posted for 30 days. LPA provided appeal rights.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Matthew Gallo
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 03-CC-20250929094106
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: KIDS' PLACE, THE
FACILITY NUMBER: 313622382
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/14/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
11/17/2025
Section Cited
CCR
101225(c)
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101225(c) Motor vehicles used to transport children shall be maintained in a safe operating condition.

This requirement was not met as evidenced by:
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Licensee corrected the deficiency on 10/9/2025 by replacing the windshield of the van.
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Based on observation and interview, the licensee did not comply with the section cited above due to the transport van for children featuring a crack that extended approximately 30 inches from the edge of the passenger side, which poses an immediate health, safety, or personal rights risk to persons in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Matthew Gallo
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3