313623396-3-18-2021-03-CC-KPES-BZDMZ8-20210323100242

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 313623396
Report Date: 03/18/2021
Date Signed: 03/18/2021 02:12:09 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2021 and conducted by Evaluator Amanda Blesi

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20210129114839

FACILITY NAME:	GUIDING STARS ACADEMY		FACILITY NUMBER:	313623396
ADMINISTRATOR:	SHEPARD, MALLORY		FACILITY TYPE:	850
ADDRESS:	595 A STREET		TELEPHONE:	(916) 645-1099
CITY:	LINCOLN	STATE: CA	ZIP CODE:	95648
CAPACITY:	30	CENSUS: 25	DATE:	03/18/2021
		UNANNOUNCED	TIME BEGAN:	01:45 PM
MET WITH:	Mallory Shepard		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Personal rights -Staff handles day care children in a rough manner

INVESTIGATION FINDINGS:

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On 3/18/21 at approximately 1:45pm due to the COVID-19 pandemic, Licensing Program Analyst (LPA), Amanda Blesi, conducted a tele-inspection via Facetime and met with Director, Mallory Shepard, to deliver findings and conclude the complaint investigation of the above allegation. Census was 25 children supervised by 3 staff.

The complainant alleged that a staff member handled day care children in a rough manner. During the investigation, LPA conducted interviews with both staff and parents. Based on the interviews, the preponderance of evidence standard was not met; therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted and Notice of Site Visit was provided to be posted for 30 days. Facility evaluation report was emailed to Director and an email verification of receipt of report will be used in lieu of a signature on this report.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Amanda Blesi
LICENSING EVALUATOR SIGNATURE:	DATE: 03/18/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/18/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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