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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313623396
Report Date: 07/23/2025
Date Signed: 07/23/2025 02:12:32 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/16/2025 and conducted by Evaluator Lea Habtom
COMPLAINT CONTROL NUMBER: 03-CC-20250716151329
FACILITY NAME:GUIDING STARS ACADEMYFACILITY NUMBER:
313623396
ADMINISTRATOR:WILLIAMS, AMBERFACILITY TYPE:
850
ADDRESS:595 A STREETTELEPHONE:
(916) 645-1099
CITY:LINCOLNSTATE: CAZIP CODE:
95648
CAPACITY:30CENSUS: 10DATE:
07/23/2025
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Amber WilliamsTIME COMPLETED:
02:25 PM
ALLEGATION(S):
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The facility is commingling infants and preschool children
INVESTIGATION FINDINGS:
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On July 23, 2025, Licensing Program Analyst (LPA) Lea Habtom met with director, Amber Williams, open and close a complaint. Upon arrival, LPA observed 10 children being supervised by 3 staff in the rockstars classroom. All staff present during today’s inspection have fingerprint clearances and associations.

The facility is commingling infants and preschool children

During the investigation, LPA Lea Habtom toured the facility, conducted observation and interviewed those pertinent to the investigation. It was alleged that the facility staff commingle infants and preschool children. Upon LPA arrival, there were 4 infants in the rockstar star classroom eating lunch with preschool children. There was also an incident that occured on June 23, 2025, where the child in question, was with a group of preschool children but was not 2 at the time of the incident. Interviews also revealed that infants, between the ages of 18 months and approaching 24 months, are combined with preschool children on a few occassions. Based on LPA observation and interviews the department has found that the allegation the facility is commingling infants and preschool children to be SUBSTANTIATED: meaning that the allegation is valid because the preponderance of the evidence standard has been met.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20250716151329
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: GUIDING STARS ACADEMY
FACILITY NUMBER: 313623396
VISIT DATE: 07/23/2025
NARRATIVE
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Title 22 regulations were cited during today's inspection on 9099-D.

LPA Lea Habtom informed licensee Amber Williams that this report dated July 23, 2025, documents 1 Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA Lea Habtom informed the licensee Amber Williams to provide a copy of this licensing report dated July 23, 2025, that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

This report was reviewed with director, Amber Williams. A notice of site visit was provided to be posted for 30 days. Appeal rights provided.

SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20250716151329
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: GUIDING STARS ACADEMY
FACILITY NUMBER: 313623396
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/23/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/24/2025
Section Cited
CCR
101161(a)
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101161(a) Limitations on capacity: A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation. This requirement was not met as evidenced by LPA observation of 4 infants
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LPA will conduct a return inspection to confirm that the facility is adhering to the ages stated on the license and that the children who are not 2 are not combined with the preschool children.
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combined with 6 preschool children and interviews that confirmed the combination of the children which posses an immediate health & safety risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2025
LIC9099 (FAS) - (06/04)
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