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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313624160
Report Date: 11/02/2022
Date Signed: 11/02/2022 12:17:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/18/2022 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20221018151116
FACILITY NAME:CHILDTIME LEARNING CENTERFACILITY NUMBER:
313624160
ADMINISTRATOR:AGUILAR, JENNYFACILITY TYPE:
830
ADDRESS:1622 SIERRA GARDENS DRIVETELEPHONE:
(916) 749-4325
CITY:ROSEVILLESTATE: CAZIP CODE:
95661
CAPACITY:24CENSUS: 13DATE:
11/02/2022
UNANNOUNCEDTIME BEGAN:
11:25 AM
MET WITH:Jenny AguilarTIME COMPLETED:
12:25 PM
ALLEGATION(S):
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Staff did not honor the personal rights of child by not offerering them lunch or having them sit at the table with other children during lunch
INVESTIGATION FINDINGS:
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On November 2nd, 2022, Licensing Program Analyst (LPA) Jeremey McClain met with Licensing Representative Jenny Aguilar for the purpose of delivering findings for a complaint investigation. LPA observed care of supervision of five infants in one classroom, and 10 infants supervised by four staff in another room.
It was alleged that during lunch, staff did not offer food to a child, nor did they bring the child to the table with other children. During the investigation, LPA conducted interviews with staff and the District Manager. LPA also made observations to the toddler classroom. Based on interviews, it was consistently stated that the child was offered lunch and offered to join children eating at the table. It was consistent that the child denied food and coming to the table when asked by staff if they wanted to join. Interviews were also consistent that staff offered child food, although they were not at the table. LPA was unable to view footage of the incident due to time constraints of recordings.
LPA determined that the preponderance of evidence standard has not been met. The allegations can neither be confirmed or denied, therefore, the allegation is determined to be unsubstantiated.
There were no Title 22 deficiencies resulting from the investigation. LPA reviewed this report with Licensing Representative and provided a Notice of Site Visit that must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 11/02/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/02/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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