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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313625103
Report Date: 03/11/2026
Date Signed: 03/11/2026 06:37:23 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/04/2026 and conducted by Evaluator Matthew Gallo
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260304161731
FACILITY NAME:STERLING & BAMBINI MONTESSORIFACILITY NUMBER:
313625103
ADMINISTRATOR:STERLING & BAMBINIFACILITY TYPE:
840
ADDRESS:821 STERLING PARKWAYTELEPHONE:
(650) 430-2037
CITY:LINCOLNSTATE: CAZIP CODE:
95648
CAPACITY:28CENSUS: 5DATE:
03/11/2026
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Paolo SarmientoTIME COMPLETED:
03:13 PM
ALLEGATION(S):
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Staff did not provide parents with licensing report documenting a Type A deficiency
INVESTIGATION FINDINGS:
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At 9:20am on 3/11/2026, Licensing Program Analyst (LPA) Matthew Gallo met with facility representative Paolo Sarmiento to deliver findings to a complaint investigation into the above allegation. During today's visit, LPA observed a census of 5 school age children supervised by 1 staff.

Throughout the course of the investigation, LPA conducted record review and interviews relevant to the allegation that staff did not provide parents with a licensing report documenting a Type A deficiency, as is required by regulation. On 3/5/2026, LPA reviewed 8 children's files and observed that 4 of the files did not include LIC9224 parent acknowledgements of receipt for the licensing reports of 2/13/2026 and 2/26/2026, both of which documented Type A deficiencies. The files that did feature the acknowledgement of receipt showed that the the reports were provided on 3/3/2026 or 3/4/2026. Through staff interview, LPA determined that the reports that were provided did not include all pages of the licensing report, but only the deficiency page. The preponderance of evidence standard has been met; therefore the allegation is SUBSTANTIATED.
Report continues on 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Matthew Gallo
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20260304161731
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: STERLING & BAMBINI MONTESSORI
FACILITY NUMBER: 313625103
VISIT DATE: 03/11/2026
NARRATIVE
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A Type B Title 22 deficiency is cited on the following LIC9099-D

Exit interview conducted and report was reviewed with the facility representative, Paolo Sarmiento. A notice of site visit was given and must remain posted for 30 days. LPA provided appeal rights.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Matthew Gallo
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20260304161731
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: STERLING & BAMBINI MONTESSORI
FACILITY NUMBER: 313625103
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/11/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/27/2026
Section Cited
HSC
1596.8595(c)(1)
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1596.8595 (c)(1) A licensed child day care facility shall provide to the parents... copies of any licensing report that documents any Type A citation...as set forth in paragraph (1) of subdivision (a) of Section 1596.893b.

This requirement was not met as evidenced by:
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Director Sarmiento stated that they understand the requirements to provide full licensing report documenting Type A citations to parents in care by the next business day or next day children are in care. Licensee will provide copies of LIC9224 for the 2/13/2026 and 2/26/2026 reports for all school age children to LPA Gallo by the POC due date.
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Based on record review and interview, the licensee did not comply with the section cited above by not providing reports documenting Type A citations to multiple parents of children in care, and only incomplete reports to those who received the reports. This poses a potential health, safety, or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Matthew Gallo
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3