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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 315001968
Report Date: 10/09/2025
Date Signed: 10/09/2025 02:36:45 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/27/2025 and conducted by Evaluator Melissa Parks
PUBLIC
COMPLAINT CONTROL NUMBER: 59-AS-20250827092958
FACILITY NAME:SUNRISE OF ROCKLINFACILITY NUMBER:
315001968
ADMINISTRATOR:LAURIE SPURLOCKFACILITY TYPE:
740
ADDRESS:6100 SIERRA COLLEGE BLVDTELEPHONE:
(916) 632-3003
CITY:ROCKLINSTATE: CAZIP CODE:
95677
CAPACITY:82CENSUS: 62DATE:
10/09/2025
UNANNOUNCEDTIME BEGAN:
01:25 PM
MET WITH:Laurie SpurlockTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff keeps facility doors locked 24 hours of the day.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPA Parks arrived on Thursday October 9, 2025, to deliver findings for a complaint investigation regarding the above allegation. LPA met with Laurie and explained the purpose of the visit.

Throughout interviews, LPA learned that all doors to the outside are alarmed. Residents can leave at any time. The receptionist is on duty from 7am - 7pm every day to assist visitors entering the building. Families were notified of the change via email on August 14, 2025. There is approximately a 15-30 second wait for the door to be opened. After 7pm, care staff are able to monitor the front door via camera. They have the ability to answer and unlock the door remotely.

Based on the evidence provided, the preponderance of evidence standards was not met, therefore, the above allegations is found to be UNFOUNDED. An unfounded allegation means that the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview conducted. A copy of this report was left at the facility.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Maribeth Senty
LICENSING EVALUATOR NAME: Melissa Parks
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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