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13 | Licensing Program Analyst (LPA) Melissa Parks arrived on Tuesday November 4, 2025, to conclude a complaint investigation regarding the above allegations. LPA met with Nadia and explained the purpose of the visit.
Throughout the course of the investigation, LPA interviewed the reporting party, R1's POA, Administrator, staff, and home health nurses for R1. LPA learned the following:
Allegations: Staff yell at resident; staff are abusing resident
LPA learned that R1 moved into the facility on October 16, 2025. Prior to this, R1 was in the hospital. R1 stated that they were yelled at and abused by staff. R1 had a diagnosis of major neurocognitive disorder due to Alzheimer’s Disease. Additionally, per R1’s physicians report, R1 had recently experienced hallucinations. R1’s POA was concerned that R1 had bruises on their arms. Home Health Nurses stated that these were from recent blood draws. No interviews conducted revealed that there were any witnesses to staff yelling nor abusing residents. |