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13 | Licensing Program Analyst (LPA) Melissa Parks and Investigator Vincent Moleski arrived on Tuesday December 30, 2025, to conduct a complaint investigation.
LPA and Investigator observed the contents of the refrigerator to include fresh fruit and vegetables, fruit cups, and yogurt. The freezer contained a variety of foods to include hash browns, orange chicken, chicken patties, tilapia, salmon, and frozen mango. Next to the kitchen cupboards were bins that included avocado, oranges, honey dew, sweet potato, and onions.
LPA Parks learned that on December 8, staff smelled smoke in the living room. Staff then discovered that, at some point, water was poured on the router. Since this discovery, the phone has not worked as it relies on a internet connection. LPA confirmed with Administrator Yas that all staff have smart phones. Residents are able to utilize staff phones if needed while the internet is being repaired. Two residents have their own smart phones.
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