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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 315920082
Report Date: 03/25/2025
Date Signed: 03/25/2025 04:01:55 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/24/2024 and conducted by Evaluator Graham Gunby
COMPLAINT CONTROL NUMBER: 59-AS-20241024121633
FACILITY NAME:ADEN CARE HOMEFACILITY NUMBER:
315920082
ADMINISTRATOR:GHEJU, BIANCAFACILITY TYPE:
740
ADDRESS:2217 GLACIER DRTELEPHONE:
(916) 507-8949
CITY:ROCKLINSTATE: CAZIP CODE:
95677
CAPACITY:6CENSUS: 5DATE:
03/25/2025
UNANNOUNCEDTIME BEGAN:
01:29 PM
MET WITH:Administrator - Bianca GhejuTIME COMPLETED:
03:05 PM
ALLEGATION(S):
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Staff do not ensure the facility is comfortable for residents
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Graham Gunby arrived unannounced on 03/25/2025 to complete and deliver findings to a complaint received on 10/24/2024. LPA met with Administrator, Bianca Gheju and explained the purpose of the visit.

Throughout the course of the investigation, the department conducted interviews and record reviews.

Please continue to LIC9099C..
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Troy Ordonez
LICENSING EVALUATOR NAME: Graham Gunby
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 59-AS-20241024121633
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ADEN CARE HOME
FACILITY NUMBER: 315920082
VISIT DATE: 03/25/2025
NARRATIVE
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Allegation 2: Staff do not ensure the facility is comfortable for residents.

Based on interviews and observations the department found the facility is not providing the residents a comfortable environment to reside. The licensee resides at the facility as their permanent residence. The Licensee has (2) two young children (4 years old and 5 months old) that reside at the facility as well. Interviews indicated (2) residents have expressed discomfort from the children enter their bedrooms and taking their belongings. On 02/12/2025 LPA Gunby conducted a case management visit and observed a 5-month-old child at the facility. During this visit the administrator needed to change a resident’s briefs, while also caring for the child. LPA observed admin left the child to cry on the bed, while they assisted the resident. During a visit on 03/06/2025 LPA did not observe a child at the facility. As a result of this investigation, LPA finds allegations to be Substantiated - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.
SUPERVISORS NAME: Troy Ordonez
LICENSING EVALUATOR NAME: Graham Gunby
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 59-AS-20241024121633
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: ADEN CARE HOME
FACILITY NUMBER: 315920082
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/25/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/25/2025
Section Cited
CCR
87468
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In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, shall have all of the following personal rights:
(1) To have a reasonable level of personal privacy in accommodations, medical treatment, personal care.
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Licensee will hire additional care staff during the waking hours of the facility. During the hours of operation Licensee will ensure there are (2) two total care staff. Licensee will email proof of hire by 04/01/2025.
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This requirement is not met as evidenced by: Based on interviews conducted and records reviewed, LPA observed children at the facility needing care at the same time of the residents.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Troy Ordonez
LICENSING EVALUATOR NAME: Graham Gunby
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/24/2024 and conducted by Evaluator Graham Gunby
COMPLAINT CONTROL NUMBER: 59-AS-20241024121633

FACILITY NAME:ADEN CARE HOMEFACILITY NUMBER:
315920082
ADMINISTRATOR:GHEJU, BIANCAFACILITY TYPE:
740
ADDRESS:2217 GLACIER DRTELEPHONE:
(916) 507-8949
CITY:ROCKLINSTATE: CAZIP CODE:
95677
CAPACITY:6CENSUS: 5DATE:
03/25/2025
UNANNOUNCEDTIME BEGAN:
01:29 PM
MET WITH:Administrator - Bianca GhejuTIME COMPLETED:
03:05 PM
ALLEGATION(S):
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Administrator is not present at facility a sufficient amount of time
Staff are not qualified to administer medications
Staff are not providing residents with adequate food service
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Graham Gunby arrived unannounced on 03/25/2025 to complete and deliver findings to a complaint received on 10/24/2024. LPA met with Administrator, Bianca Gheju and explained the purpose of the visit.

Throughout the course of the investigation, the department conducted interviews and record reviews.

Please continue to LIC9099C..
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Troy Ordonez
LICENSING EVALUATOR NAME: Graham Gunby
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 59-AS-20241024121633
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ADEN CARE HOME
FACILITY NUMBER: 315920082
VISIT DATE: 03/25/2025
NARRATIVE
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Allegation 1: Administrator is not present at facility a sufficient amount of time
During the investigation, LPA reviewed administrator qualification, staff time sheets, and obtained copies of facility documentation. The current facility administrator Bianca Gheju does have a valid administrator certificate, and certificates were obtained prior to assuming the role as administrator. Facility documents show that the Administrator is at the facility every day and as needed. Documents also show there is sufficient staff at the facility to meet the resident’s needs. Before the complaint was made, the administrator was on medical leave. The administrator had a complete LIC308, designation of facility responsibility. Based on staff interviews and the information received, LPA finds the above allegations to be Unfounded meaning that the allegation is false, could not have happened, and/or are without a reasonable basis.

Allegation 3: Staff are not qualified to administer medications.
Based on staff and resident interviews along with record review, the department determined staff was qualified to administer medications. LPA obtained physician report, medication records, admission agreement, service plan, and training records. LPA obtained doctors notes stating R1 can request the PRN every 6 hours. Staff have completed all medication training and are qualified to administer medications. Staff contained the required training requirements and facility obtained the required doctor’s orders; therefore, the above allegations are Unfounded. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis.
SUPERVISORS NAME: Troy Ordonez
LICENSING EVALUATOR NAME: Graham Gunby
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 59-AS-20241024121633
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ADEN CARE HOME
FACILITY NUMBER: 315920082
VISIT DATE: 03/25/2025
NARRATIVE
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Allegation 4: Staff are not providing residents with adequate food service.
Based on staff and resident interviews along with observations of the kitchen and meal service, the department found that there was an adequate amount of food for the residents. The food appeared to look appetizing and nutritious, sanitation in the kitchen appeared appropriate, residents said food was good, and portions appeared plentiful. Food supplies in facility were adequate per requirement. Currently, there is no evidence to suggest that staff have failed to provide adequate food service. Therefore, the allegation is Unfounded. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis.
SUPERVISORS NAME: Troy Ordonez
LICENSING EVALUATOR NAME: Graham Gunby
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 6