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13 | Licensing Program Analyst (LPA) Melissa Parks arrived on Tuesday December 23, 2025, to conclude a complaint investigation regarding the above allegations. LPA met with Administrator Alpesh and explained the purpose of the visit.
Throughout the course of the investigation, LPA interviewed the Administrator and staff. LPA toured the facility and inspected resident beds. LPA learned the following: meal times are as following: breakfast at 6am, lunch at 12pm, and dinner between 5pm and 6pm. Per staff, if a resident does not want to eat a meal at the described time, it will be saved and offered to them at a later time. LPA inspected the fridge and pantry and saw a variety of perishable and nonperishable foods, including fruit, meat, and vegetables. Per the Administrator and staff, there is awake staff on the NOC shift. There is no bed or staff quarters provided. All staff interviewed stated that NOC shift staff are awake. LPA interviewed staff who stated that residents are changed every 2 hours and/or as needed. LPA observed all resident beds to have appropriate bedding. Bedding appeared clean and did not have an odor. There was additional bedding stored at the facility to be used, if needed.
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