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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 330908009
Report Date: 09/05/2025
Date Signed: 09/05/2025 03:01:07 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2025 and conducted by Evaluator Jesse Gardner
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250903160913
FACILITY NAME:ACADEMY OF PALM DESERT COMM. PRESBY. CHURCH, THEFACILITY NUMBER:
330908009
ADMINISTRATOR:DIANA O'GRADY-WILLIAMSFACILITY TYPE:
850
ADDRESS:47-321 HIGHWAY 74TELEPHONE:
(760) 568-4360
CITY:PALM DESERTSTATE: CAZIP CODE:
92260
CAPACITY:120CENSUS: 45DATE:
09/05/2025
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Diana O'Grady-Williams, DirectorTIME COMPLETED:
03:22 PM
ALLEGATION(S):
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Facility is in disrepair.
INVESTIGATION FINDINGS:
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On 09/05/2025, at approximately 09:40AM, Licensing Program Analyst (LPA) Jesse Gardner conducted an unannounced complaint visit to the facility. LPA met with Director Diana O'Grady-Williams and informed them of the purpose of this visit. During this investigation, LPA conducted interviews with the Director, and Staff One (S1) and made observations.

It was alleged the facility is in disrepair due to being made to prepare hot meals in a kitchen that was not properly functioning. Interview with the Director revealed that the church's kitchen was initially thought to be of use due to the facility's working kitchen being in direct proximity of a classroom of children. Through staff interview, the church's kitchen's stove was found to be inoperable, and the facility had to utilize
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250903160913
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: ACADEMY OF PALM DESERT COMM. PRESBY. CHURCH, THE
FACILITY NUMBER: 330908009
VISIT DATE: 09/05/2025
NARRATIVE
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other means such as an air fryer to prepare hot meals in a kitchen that was not properly functioning. Since that day, the facility has relocated the children that were in the classroom to another classroom. This allows that kitchen to be utilized for use. LPA verified that the kitchen containing a stove, oven, toaster, and refrigerator are in working order.

Thus, due to staff interview, and LPA observation, the allegation was found to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where a copy of this report was reviewed along with copies of the LIC9099C, and Appeal Rights were provided. A Notice of Site Visit was also provided and must be posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2