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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331880550
Report Date: 05/21/2026
Date Signed: 05/21/2026 01:56:53 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2025 and conducted by Evaluator Seo Jeon
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20251113141019
FACILITY NAME:COTTAGES AT PALM SPRINGSFACILITY NUMBER:
331880550
ADMINISTRATOR:EDDY, TAMMYFACILITY TYPE:
740
ADDRESS:1780 E BARISTO RDTELEPHONE:
(760) 322-3444
CITY:PALM SPRINGSSTATE: CAZIP CODE:
92262
CAPACITY:95CENSUS: 79DATE:
05/21/2026
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Tammy Eddy, Executive DirectorTIME COMPLETED:
02:20 PM
ALLEGATION(S):
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Resident was issued an unlawful eviction
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seo Jeon conducted an unannounced visit to the facility to deliver findings of the above allegation. LPA met with Tammy Eddy, Executive Director, and informed them of the purpose of the LPA’s visit. The Department’s investigation involved interviews with staff and residents and review of records.

On November 13, 2025, Community Care Licensing (The Department) received a complaint report with the following allegation.

It was alleged that resident was issued an unlawful eviction. Information received indicated that Resident #1 (R1) received a 30-day eviction notice from the facility staff. LPA conducted an interview with R1's relevant party (RP) who stated that there was a misunderstanding about what 30-day eviction notice was about. RP also stated that R1 had financial issues to continue living at the facility. Continued on LIC9099-C....
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rikesha Stamps
LICENSING EVALUATOR NAME: Seo Jeon
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 18-AS-20251113141019
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: COTTAGES AT PALM SPRINGS
FACILITY NUMBER: 331880550
VISIT DATE: 05/21/2026
NARRATIVE
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LPA conducted an interview the Executive Director who stated that the 30-day eviction notice issued to R1 was per the admission agreement. The 30-day eviction notice was due to non-payment of monthly rent. LPA's records review confirmed the Executive Director's statement.

Based on interviews conducted and records review, the Department's investigation did not provide enough information to corroborate the allegation that resident was issued an unlawful eviction. This allegation is unsubstantiated.

A finding that the complaint is UNSUBSTANTIATED means the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted where a copy of this report was provided.
SUPERVISORS NAME: Rikesha Stamps
LICENSING EVALUATOR NAME: Seo Jeon
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2