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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331880552
Report Date: 05/11/2023
Date Signed: 10/23/2023 12:56:09 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2022 and conducted by Evaluator Javier Prieto
PUBLIC
COMPLAINT CONTROL NUMBER: 56-AS-20220502165138
FACILITY NAME:CURA AMOREFACILITY NUMBER:
331880552
ADMINISTRATOR:VITO, ANNA BELLAFACILITY TYPE:
740
ADDRESS:2394 MONTEREY PENINSULA DRTELEPHONE:
(626) 423-9194
CITY:CORONASTATE: CAZIP CODE:
92882
CAPACITY:6CENSUS: 5DATE:
05/11/2023
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Anna Bella Vito, administratorTIME COMPLETED:
03:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Resident speaks inappropriate to other residents in care.
Staff not providing adequate services to resident
Staff not able to communicate with residents
Facility is malodorous.
Illegally eviction
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Javier Prieto made an unannounced visit to investigate and deliver findings for the allegations listed above. LPA stated the purpose of the visit and was granted entry and met with Administrator Anna Bella Vito. The investigation consisted of a facility tour, resident interviews, staff interviews, and document review.
For allegation, Resident speaks inappropriate to other residents in care:
Interviews with residents and the staff revealed that there are no issues with the resident #2 (R2) speaking inappropriate to other residents. R2 was clam and alert and occasionally yell out loud due to a dementia diagnosis.
For allegation, Staff not providing adequate services to resident:
Interviews with residents and the staff revealed that there are no issues the services provided. The facility clean, meals are being given at the appropriate times and medications are dispensed according to doctor's orders.
For allegation, Staff not able to communicate with residents:
Interviews with residents and the staff revealed that there are no issues communication. Questions were answered clearly and accurately.
For allegation, Facility is malodorous :
Tour of the facility revealed a clean, neat facility and free of odors.
For allegation, illegally eviction:
Interviews with resident #1 (R1) and staff revealed that there was no eviction notice given at time of investigation. R1 left the facility cooperatively after issued of a 30 day notice.
Overall, there was not enough evidence to collaborate the allegations listed above.
Based on evidence obtained during the investigation, the five (5) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. A copy of this report was signed by LPA Prieto and Ms Vito.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Clemons
LICENSING EVALUATOR NAME: Javier Prieto
LICENSING EVALUATOR SIGNATURE:

DATE: 05/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/11/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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