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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331880633
Report Date: 04/06/2026
Date Signed: 04/06/2026 09:18:20 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/04/2022 and conducted by Evaluator Armando Perez
COMPLAINT CONTROL NUMBER: 18-AS-20221104143419
FACILITY NAME:CALIFORNIA MANOR GUEST HOME #1FACILITY NUMBER:
331880633
ADMINISTRATOR:HAMED, NAJEHFACILITY TYPE:
740
ADDRESS:8536 & 8548 CALIFORNIA AVETELEPHONE:
(786) 219-6008
CITY:RIVERSIDESTATE: CAZIP CODE:
92504
CAPACITY:12CENSUS: 11DATE:
04/06/2026
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Caregiver, Ghassan HamedTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Staff are misusing resident's funds
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Armando Perez, conducted an unannounced visit to deliver findings for a complaint investigation regarding the above allegation. LPA Perez met with Caregiver, Ghassan Hamed, where the LPA explained the purpose of the visit and the elements of the allegation. The investigation consisted of interviews with staff and witnesses and file reviews.

On November 4, 2022, Community Care Licensing received a complaint alleging facility staff were misusing resident's funds. It was alleged that facility staff enrolled resident 1 (R1) in Social Security Income (SSI) and withdrew the funds to pay for rent that was already covered under Medi-Cal. Interview with Additional Witness 1 (AW1) revealed that they observed Administrator Najeh Hamed (A1) enroll R1 into SSA and not report the income properly to the Adult Day Program that was paying R1’s rent. AW1 alleged the lack of reporting allowed A1 to collect rent through SSI and the Adult Day Program. Interview with Najeh Hamed (A1) denied the allegations. A1 reported that staff do not have access to the residents funds, regardless if they are self payee, under conservatorship or under power of attorney representative.
Continued on LIC 9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jazmond D Harris
LICENSING EVALUATOR NAME: Armando Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 18-AS-20221104143419
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: CALIFORNIA MANOR GUEST HOME #1
FACILITY NUMBER: 331880633
VISIT DATE: 04/06/2026
NARRATIVE
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A1 emphasized that staff do not have access to resident funds and that he is not aware of, nor has he observed, any staff mishandling resident funds. Interview with Witness 2 (W2) confirmed that R1 received their SSI stipend directly and that the monthly rent was sent directly to the facility. W2 reported A1 could not double charge R1 for rent through SSI. W2 reported no concerns regarding R1’s SSI funds. Interview with Witness 2 reported that no complaints or reports have been submitted regarding the allegation involving the residents, A1 or facility staff.

A review of records confirmed that R1 received monthly SSI stipends consistent with the information provided by R1’s conservator. A review of R1’s P&I log was conducted, and the ledger matched the amounts reported as being sent by R1’s conservator. An attempt to obtain additional evidence from AW1 was made, however, no response was received.

Based on record review, staff and witness interviews, the allegation that facility staff were misusing resident's funds is Unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted where a copy of this report was provided to facility representative.

SUPERVISORS NAME: Jazmond D Harris
LICENSING EVALUATOR NAME: Armando Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/06/2026
LIC9099 (FAS) - (06/04)
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