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25 | Licensing Program Analyst (LPA) Melody Brown arrived at the facility 04/27/2022 at 12:45 PM, unannounced for a collateral visit on a complaint investigation to collect additional information regarding complaint control # 18-AS-20211012101603 and interview staffs. Upon arrival, LPA Brown met with Administrator/Licensee Caroline Armstrong for an interview, collected additional information and to discuss complaint allegations.
LPA Brown was unable to interview Staff 2 for additional information during this visit as identified on confidential list LIC 811.
An exit interview was conducted, and a copy of this report (LIC809) was discussed and provided to Licensee/Administrator Caroline Armstrong. |