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25 | On August 23, 2023 at 9:05am, Regional Manager (RM) Reyna Lacey, Licensing Program Analyst (LPA) Tricia Danielson and Licensing Program Analyst (LPA) Javina George made an unannounced case management other visit to conduct resident and staff interviews related to complaint control number 18-AS-20230320145558. RM Lacey and LPAs Danielson and George were greeted and granted entry by Caregiver Milagro Perez.
The purpose of the visit was explained to Milagro. The Administrator Levi Faddoul was unable to come to the facility at during RM and LPAs' visit. An additional tour was conducted of the interior and exterior of the facility.
An exit interview was conducted and a copy of this report was reviewed and provided Caregiver Milagro Perez.
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