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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331881330
Report Date: 10/17/2024
Date Signed: 10/17/2024 09:47:18 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2024 and conducted by Evaluator Janira Arreola
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20240917143214
FACILITY NAME:DIAMOND COTTAGEFACILITY NUMBER:
331881330
ADMINISTRATOR:BRAVO, ARNOLDFACILITY TYPE:
740
ADDRESS:30778 DROPSEED DRIVETELEPHONE:
(951) 926-2398
CITY:MURRIETASTATE: CAZIP CODE:
92563
CAPACITY:6CENSUS: 5DATE:
10/17/2024
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Staff, Anthony VitoTIME COMPLETED:
10:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee falsified staff records
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Janira Arreola, conducted an unannounced visit to the facility in order to deliver investigation findings for the above allegation. LPA met with Staff, Anthony Vito, who was informed of the purpose of the visit. The investigation consisted of LPA conducted interviews, documented observation, and conducted records reviews.
Regarding allegation, “Licensee falsified staff records” it was alleged that the facility was falsifying CPR training records by having the licensee complete the training for the staff. LPA conducted (3) staff interviews regarding staff CPR training. (3) of (3) staff revealed they have taken their own CPR training online and denied the records were falsified. (1) of (3) staff revealed they had taken some of the modules online for their CPR certificate and had not completed them due to time constraints. LPA conducted records review of (3) staff files and found that (2) of the (3) staff had updated CPR training with a certificate of completion on 9/25/2024. LPA verified the validity of the certificates for the (2) staff with the issuing agency. The remaining staff completed their CPR training on 9/25/2024, LPA verified the certificate and confirmed the validity with the issuing agency. Therefore, there is no evidence to suggest the records are being falsified.
Although the allegation may have happened or may be valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and a copy of this report was provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tricia Danielson
LICENSING EVALUATOR NAME: Janira Arreola
LICENSING EVALUATOR SIGNATURE:

DATE: 10/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2024 and conducted by Evaluator Janira Arreola
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20240917143214

FACILITY NAME:DIAMOND COTTAGEFACILITY NUMBER:
331881330
ADMINISTRATOR:BRAVO, ARNOLDFACILITY TYPE:
740
ADDRESS:30778 DROPSEED DRIVETELEPHONE:
(951) 926-2398
CITY:MURRIETASTATE: CAZIP CODE:
92563
CAPACITY:6CENSUS: 5DATE:
10/17/2024
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Staff, Anthony VitoTIME COMPLETED:
10:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee does not ensure facility has a certified administrator
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Janira Arreola, conducted an unannounced visit to the facility in order to deliver investigation findings for the above allegations. LPA met with Staff, Anthony Vito, who was informed of the purpose of the visit. The investigation consisted of LPA conducted interviews, documented observations/conducted a walk through, and conducted records reviews.
Regarding allegation, “Licensee does not ensure facility has a certified administrator”, it was alleged that the administrator has an expired certificate. LPA conducted an onsite visit on 9/25/2024, and observed the posted certificate for the administrator was expired on 8/4/2024. LPA conducted a file review for the administrator and found the renewal packet was submitted to the department and received July 3, 2024 before the expiration date. The certificate is currently pending review by the department due to a backlog. LPA also conducted a review of the administrator's training conducted for the renewal and found the administrator has completed the required (40) hours.
This agency has investigated the complaint alleging the facility does not have a certified administrator. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted, and a copy of this report was provided.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Tricia Danielson
LICENSING EVALUATOR NAME: Janira Arreola
LICENSING EVALUATOR SIGNATURE:

DATE: 10/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2