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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331881480
Report Date: 12/11/2025
Date Signed: 12/11/2025 10:41:16 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/01/2025 and conducted by Evaluator Armando Perez
COMPLAINT CONTROL NUMBER: 18-AS-20251201093713
FACILITY NAME:SAVANT OF RIVERSIDEFACILITY NUMBER:
331881480
ADMINISTRATOR:MOLLY BOWIEFACILITY TYPE:
740
ADDRESS:4609 ARLINGTON AVETELEPHONE:
(951) 462-1025
CITY:RIVERSIDESTATE: CAZIP CODE:
92504
CAPACITY:232CENSUS: 106DATE:
12/11/2025
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Executive Director Molly BowieTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Facility staff stole money from resident
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Armando Perez, conducted an unannounced visit to deliver findings for a complaint investigation regarding the above allegations. LPA Perez met with Executive Director Molly Bowie, where the LPA explained the purpose of the visit and the elements of the allegation. The investigation consisted of interviews with staff and witnesses, and file reviews.

On December 1, 2025, Community Care Licensing Division (CCLD) received a complaint alleging that facility staff stole money from resident. It was alleged that a night shift staff member entered the room of Resident 1 (R1), resulting in monetary theft. Interview with R1 reported that on November 18, 2025, while completing their morning routine, they noticed money missing from a bag kept in their room. R1 speculated that staff had entered the room during the night and taken money while they slept.Additionally, R1 acknowledged that they did not see or could not identify any individual involved. R1 emphasized that the allegation was based solely on their recollection that the money was accounted for when they went to sleep and was missing upon waking.
Continued on LIC 9099-C..
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jazmond D Harris
LICENSING EVALUATOR NAME: Armando Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 18-AS-20251201093713
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: SAVANT OF RIVERSIDE
FACILITY NUMBER: 331881480
VISIT DATE: 12/11/2025
NARRATIVE
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An interview with Additional Witness 1 (AW1) indicated that an investigation had been conducted, which corroborated the statements provided by Resident 1 (R1). AW1 noted that the information obtained was based on speculative events. Interview with Wellness Director (WD), Olga Morales confirmed their involvement in the initial investigation and reported conducting a follow-up interview with R1. During this follow-up, WD identified discrepancies from R1’s initial statement. R1 disclosed that they had provided money to an unknown individual to purchase products but refused to provide further information about the individual. Interview with Witness 1 (W1) revealed that they had not observed staff entering the room during the alleged time frame and had not experienced any missing items in their own room. Interview with S1 confirmed they were assigned to review facility security footage for abnormalities at the alleged location and time frame. S1 reported that the review did not reveal any suspicious activities involving facility staff. Record review indicated that a Special Incident Report was submitted to CCLD regarding the incident, documenting that appropriate steps were taken to support the resident in care.

Based on interviews, research, and record review, the allegation that that facility staff stole money from resident has been deemed UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted. A copy of this report was provided to Executive Director Molly Bowie.

SUPERVISORS NAME: Jazmond D Harris
LICENSING EVALUATOR NAME: Armando Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2025
LIC9099 (FAS) - (06/04)
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