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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331881480
Report Date: 01/30/2026
Date Signed: 01/30/2026 08:59:10 AM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2026 and conducted by Evaluator Armando Perez
COMPLAINT CONTROL NUMBER: 18-AS-20260123093937
FACILITY NAME:SAVANT OF RIVERSIDEFACILITY NUMBER:
331881480
ADMINISTRATOR:MOLLY BOWIEFACILITY TYPE:
740
ADDRESS:4609 ARLINGTON AVETELEPHONE:
(951) 462-1025
CITY:RIVERSIDESTATE: CAZIP CODE:
92504
CAPACITY:232CENSUS: 114DATE:
01/30/2026
UNANNOUNCEDTIME BEGAN:
08:31 AM
MET WITH:Business Office Manager Crystal MaldonadoTIME COMPLETED:
09:05 AM
ALLEGATION(S):
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9
Staff failed to ensure that the resident’s bed was maintained in proper working condition.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Armando Perez, conducted an unannounced visit to deliver findings for a complaint investigation regarding the above allegation. LPA Perez met with Business Office Manager, Crystal Maldonado, where the LPA explained the purpose of the visit and the elements of the allegation. The investigation consisted of interviews with staff and witnesses and file reviews.

On January 23, 2026, Community Care Licensing Division (CCLD), received a complaint alleging that facility staff failed to ensure that the resident’s bed was maintained in proper working condition. Interview with Executive Director, Molly Bowie, revealed that the name provided did not match any current or former residents. Interview with Additional Witness 1 (AW1) confirmed the residence of Resident 1 (R1) did not match the facility address. LPA interviewed Witness 2 (W2), and corroborated statements made by ED and AW1 confirming the facility was not the R1’s residence. A review of facility records, including resident rosters, revealed no documented names matching the name reported.
Continued on LIC 9099-C.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Jazmond D Harris
LICENSING EVALUATOR NAME: Armando Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 18-AS-20260123093937
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: SAVANT OF RIVERSIDE
FACILITY NUMBER: 331881480
VISIT DATE: 01/30/2026
NARRATIVE
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Based on interviews, research, and record review, the allegation that facility staff failed to ensure that the resident’s bed was maintained in proper working condition is unfounded due to the listed resident not residing at the facility. A finding that the allegation is unfounded meaning that the allegation was false, could not have happened, and/or is without a reasonable basis. Therefore, this complaint is dismissed.

An exit interview was conducted. A copy of this report was provided to Business Office Manager, Crystal Maldonado.

SUPERVISORS NAME: Jazmond D Harris
LICENSING EVALUATOR NAME: Armando Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2