<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331881518
Report Date: 10/27/2025
Date Signed: 10/27/2025 05:54:32 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/24/2025 and conducted by Evaluator Valerie Flores
COMPLAINT CONTROL NUMBER: 18-AS-20251024114224
FACILITY NAME:BOUNTIFUL GARDENSFACILITY NUMBER:
331881518
ADMINISTRATOR:WHITE, MALCOLM EFACILITY TYPE:
740
ADDRESS:291 BRANDON WAYTELEPHONE:
(619) 347-2140
CITY:HEMETSTATE: CAZIP CODE:
92545
CAPACITY:6CENSUS: 4DATE:
10/27/2025
UNANNOUNCEDTIME BEGAN:
04:00 PM
MET WITH:Staff, Sunny RoseteTIME COMPLETED:
06:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff touches resident inappropriately
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/27/2025, Licensing Program Analyst (LPA) Valerie Flores conducted an unannounced visit to the facility for the purpose of launching the complaint investigation into the allegation listed above. LPA Flores was greeted and was granted entry into the facility by staff, Sunny Rosete. LPA introduced herself and explained to Sunny the purpose of the visit. The complaint investigation consisted of interviews.

Information received alleged Staff #1 (S1) inappropriately touched residents private areas while changing and showering the residents. Interviews conducted with (4) four out of (4) four residents reported that S1 has never inappropriately touched their private areas. Interviews conducted with S1 and Staff #2 (S2) corroborated residents statement reporting that S1 has never inappropriately touched residents private areas.

(Continue to LIC9099C...)
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Anthony Perez
LICENSING EVALUATOR NAME: Valerie Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 10/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 18-AS-20251024114224
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: BOUNTIFUL GARDENS
FACILITY NUMBER: 331881518
VISIT DATE: 10/27/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
(Continuation from LIC9099...)

Therefore, the allegation of staff touches resident inappropriately is deemed unfounded. A finding that the allegation is unfounded meaning that the allegation was false, could not have happened, and/or is without a reasonable basis.

An exit interview was conducted, and a copy of this report was provided to staff, Sunny Rosete.
SUPERVISORS NAME: Anthony Perez
LICENSING EVALUATOR NAME: Valerie Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 10/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/27/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2