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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334804443
Report Date: 09/15/2022
Date Signed: 09/15/2022 09:36:17 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/09/2022 and conducted by Evaluator James Wilkerson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20220509133807
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
334804443
ADMINISTRATOR:FLORES, BLANCAFACILITY TYPE:
830
ADDRESS:24369 SKYVIEW RIDGE DRIVETELEPHONE:
(951) 696-0825
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:24CENSUS: 17DATE:
09/15/2022
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Blanca FloresTIME COMPLETED:
09:45 AM
ALLEGATION(S):
1
2
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5
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7
8
9
Child sustained unexplained injuries while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) James Wilkerson arrived at this facility to conclude an investigation into the above allegation. The investigation was initiated on 05/12/22 and extended at that time. LPAs arrived at this facility to deliver the finding on the above allegation based on the investigation report of Community Care Licensing (CCL) Investigations Branch Investigator, Wilfredo Vasquez. A census was taken and the facility was toured. Community Care Licensing received information that a child had received an injury that warranted addtional investigation by the Investigative branch of CCL. The investigation did not produce a preponderance of evidence to support the above allegation. Although a child did receive an injury, Investigator Vasquez could not prove when and where the incident took place. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, appeal rights discussed and provided, a Notice of Site Visit was posted and a copy of this report was provided to Ms. Flores on this date.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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