334804443-4-4-2023-10-CC-CMAZ-CQSSUX-20230411141150

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334804443
Report Date: 04/04/2023
Date Signed: 04/04/2023 11:15:45 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/20/2022 and conducted by Evaluator James Wilkerson

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20220920113811

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	334804443
ADMINISTRATOR:	FLORES, BLANCA		FACILITY TYPE:	830
ADDRESS:	24369 SKYVIEW RIDGE DRIVE		TELEPHONE:	(951) 696-0825
CITY:	MURRIETA	STATE: CA	ZIP CODE:	92562
CAPACITY:	20	CENSUS: 16	DATE:	04/04/2023
		UNANNOUNCED	TIME BEGAN:	10:05 AM
MET WITH:	Blanca Flores		TIME COMPLETED:	10:25 AM

ALLEGATION(S):

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Staff handled day care child roughly.

Child sustained injuries while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) James Wilkerson and William Chancellor arrived at this facility to conclude an investigation into the above allegations. The investigation was initiated on 09/22/22 and extended at that time. LPAs arrived at this facility to deliver the finding on the above allegations based the investigation conducted by Investigator Marlon Williams. A census was taken and the facility was toured. Community Care Licensing received information that a child had received an injury that warranted addtional investigation by the Investigative branch of CCL. The investigation did not produce a preponderance of evidence to support the above allegations. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove physical abuse of a child while in the care of KinderCare Murrieta. Therefore, at this time, the allegations of physical abuse is Unsubstantiated.

An exit interview was conducted, appeal rights discussed and provided, a Notice of Site Visit was posted and a copy of this report was provided to Ms. Flores on this date.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:	DATE: 04/04/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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