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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334808265
Report Date: 06/20/2023
Date Signed: 06/20/2023 10:09:31 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/25/2023 and conducted by Evaluator Lorena Valenzuela
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230425152213
FACILITY NAME:BERMUDA DUNES LEARNING CENTERFACILITY NUMBER:
334808265
ADMINISTRATOR:CLARK, GAYLEFACILITY TYPE:
830
ADDRESS:42115 YUCCA LANETELEPHONE:
(760) 772-7127
CITY:BERMUDA DUNESSTATE: CAZIP CODE:
92203
CAPACITY:30CENSUS: 4DATE:
06/20/2023
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Jennifer Nates, DirectorTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Infant sustained multiple bites while in care
INVESTIGATION FINDINGS:
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On June 20, 2023, Licensing Program Analyst (LPA) Lorena Valenzuela conducted an unannounced inspection at Bermuda Dunes Learning Center and met with Director Jennifer Nates. The purpose of the inspection was to deliver the findings on the above stated allegation. The investigation included an inspection of the facility and review of documents on 05/04/2023. In addition, LPA Valenzuela interviewed five teachers, director, and an interview with a relevant party.
On April 25, 2023, Community Care Licensing (CCL) received information that infant sustained multiple bites while in care. It was reported that on 04/19/2023, Child #1 (C1) was observed with two bites on C1’s leg. It was also reported C1’s injuries were not reported by the facility to the parent/authorized representative.
Interviews revealed the facility staff did not see C1 being bitten by another child while in care on 04/19/2023. In addition, interviews conducted revealed C1 was wearing pants on 04/19/2023 and staff did not see any bite marks on C1. Witness interviews revealed staff always visually supervise children in care. Records review and interviews revealed the facility maintains appropriate staff to children ratio.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20230425152213
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BERMUDA DUNES LEARNING CENTER
FACILITY NUMBER: 334808265
VISIT DATE: 06/20/2023
NARRATIVE
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Interviews revealed the facility reviewed video footage taken on 04/19/2023 and did not see C1 being bitten, however, there were areas in the classroom and outdoor area not in the camera view.
Based on interviews and records review, the allegation that infant sustained multiples bites while in care, may have occurred, however is not supported or proven by evidence. Therefore, the allegation is unsubstantiated at this time.
An exit interview was conducted, copy of the report was provided to Jennifer Nate . The Notice of Site Visit was posted by the facility representative prior to LPA leaving the facility and was reminded this notice must be posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2