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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334808529
Report Date: 01/04/2024
Date Signed: 01/04/2024 02:25:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/07/2023 and conducted by Evaluator Tricia Danielson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20231107165125
FACILITY NAME:CHILDTIME CHILDREN'S CENTERFACILITY NUMBER:
334808529
ADMINISTRATOR:ABBY LEWISFACILITY TYPE:
850
ADDRESS:27321 NICOLAS RD.TELEPHONE:
(951) 693-4843
CITY:TEMECULASTATE: CAZIP CODE:
92591
CAPACITY:96CENSUS: 52DATE:
01/04/2024
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Antionette Andrews, Assistant DirectorTIME COMPLETED:
02:35 PM
ALLEGATION(S):
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9
Staff did not provide adequate supervision, resulting in daycare children wandering away from the facility.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegation listed above. LPA met with Antionette Andrews, Assistant Director and explained the purpose of the visit.
Regarding the allegation "Staff did not provide adequate supervision, resulting in daycare children wandering away from the facility", it was alleged that Child #1 (C1) was was not properly supervised which allowed C1 to lead three (3) other children through a gate and into the parking lot. Interviews conducted with three (3) of three (3) staff indicated C1 and the other involved children were not left unsupervised at any time on the day in question but rather the three (3) children followed C1 after C1 coaxed them away from the group and ran off as staff followed. All four (4) children were safely returned to the building moments later. Two (2) of the four (4) children involved were interviewed but were unable to recall the incident. The remaining two (2) children involved were no longer in care at the facility and were unable to be interviewed. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. (CONTINUED ON LIC9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 01/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20231107165125
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDTIME CHILDREN'S CENTER
FACILITY NUMBER: 334808529
VISIT DATE: 01/04/2024
NARRATIVE
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(CONTINUED ON LIC9099-C)
An exit interview was conducted, and a copy of this report was provided along with LIC811- Confidential Names list, Appeal Rights, and a Notice of Site Visit.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 01/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2