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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334811841
Report Date: 10/13/2025
Date Signed: 10/13/2025 01:07:33 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/16/2025 and conducted by Evaluator Hayley McCarthy
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250916100413
FACILITY NAME:PESD-ROB REINER CHILDREN & FAMILIES DEV. CTR.FACILITY NUMBER:
334811841
ADMINISTRATOR:YOLANDA PAYNEFACILITY TYPE:
850
ADDRESS:2221 S. A STREETTELEPHONE:
(951) 657-1441
CITY:PERRISSTATE: CAZIP CODE:
92570
CAPACITY:237CENSUS: 45DATE:
10/13/2025
UNANNOUNCEDTIME BEGAN:
12:24 PM
MET WITH:Yolanda Payne, DirectorTIME COMPLETED:
01:17 PM
ALLEGATION(S):
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Staff allowed daycare child to leave the facility without staff supervision
INVESTIGATION FINDINGS:
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On October 13, 2025 at 12:24 PM, Licensing Program Analyst (LPA), Hayley McCarthy arrived at PESD- Rob Reiner Children & Families Dev. Ctr. to deliver the investigative findings of the allegation listed above. LPA met with Director, Yolanda Payne.

On September 16, 2025, a complaint was received alleging staff allowed a daycare child to leave facility without supervision. Specifically, it was disclosed that child 1 (C1) left the classroom before their authorized representative arrived, walked out of the facility gate and was found outside on the sidewalk adjacent to the parking lot during pickup time by two other adults.

5 staff were interviewed and 5 out of 5 staff confirmed that C1 was found outside of facility gates without supervision. Staff were unable to explain what happened and how the child was able to exit the room without staffs’ knowledge, however they did acknowledge the child exited the center unsupervised.
Based on interviews conducted, the allegation that staff allowed daycare child to leave facility without
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Hayley McCarthy
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20250916100413
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: PESD-ROB REINER CHILDREN & FAMILIES DEV. CTR.
FACILITY NUMBER: 334811841
VISIT DATE: 10/13/2025
NARRATIVE
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supervision is SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1) are being cited on the attached LIC9099D.

Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility for the next 12 months.

The Notice of Site Visit and Type A Deficiencies from today’s visit must be posted for 30 days. Failure to keep these posted for the entire 30 days will result in an immediate $100 civil penalty for each.
Appeal rights were issued and discussed with licensee and their signature on this form acknowledges receipt of these rights.

Exit interview was conducted and report was reviewed by Director, Yolanda Payne. A notice of site visit was given to licensee and must remain posted on, or immediately adjacent to the interior side of the main door for 30 days. The report must be made available to the public for three years. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Hayley McCarthy
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20250916100413
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: PESD-ROB REINER CHILDREN & FAMILIES DEV. CTR.
FACILITY NUMBER: 334811841
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/20/2025
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care and Supervision
(1) No Child(ren) shall be left without the supervision of a teacher at any time, except as specified in sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.
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The facility will conduct a training on proper sign-in sign-out protocols and supervision to ensure that no child is able to leave the facility without the supervision of a teacher or authorized representative. The director will send proof of training to the department by the POC due date.
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This requirement is not met as evidenced by: Based on interviews conducted, the licensee did not comply with the section cited above in that one child was found unsupervised outside of the facility gates, which poses a potential health, safety or personal rights risk to persons in care.
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Please note: The following citation resulted in a $500 civil penalty.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Hayley McCarthy
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025
LIC9099 (FAS) - (06/04)
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