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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334812640
Report Date: 10/29/2024
Date Signed: 10/29/2024 03:29:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2024 and conducted by Evaluator Elyse Jones
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20240725102305
FACILITY NAME:MAGNOLIA PRESCHOOL & KINDERGARTENFACILITY NUMBER:
334812640
ADMINISTRATOR:RUTH GUTIERREZFACILITY TYPE:
850
ADDRESS:13130 MAGNOLIA AVENUETELEPHONE:
(951) 272-0977
CITY:CORONASTATE: CAZIP CODE:
92879
CAPACITY:104CENSUS: 23DATE:
10/29/2024
UNANNOUNCEDTIME BEGAN:
11:03 AM
MET WITH:Erica Murrieta, Interim DirectorTIME COMPLETED:
03:33 PM
ALLEGATION(S):
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Facility staff uses physical force on child as a form of discipline
INVESTIGATION FINDINGS:
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On October 29, 2024 Licensing Program Analyst (LPA) Elyse Jones arrived at the facility to deliver findings regarding the above allegation. During the investigation, LPA toured the facility, took census, and conducted interviews.

On July 25, 2024, a complaint was received alleging facility staff uses physical force on child as a form of discipline. It was noted, a Staff was observed pulling a child’s ear for not listening. The Staff was observed doing this on more than one occasion. While the investigation took place a Co Complainant reported a Staff was observed pulling a child roughly by the wrist, speaking inappropriately to children, and throws food at children. During an interview with the Director, she stated the allegations was never brought to her attention by winesses. She was made aware when an Authorized Representative brought it to her attention. When she was made aware she notified the Area Coordinator, Alicia Flores, and does not know what happened after that.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Elyse Jones
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20240725102305
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: MAGNOLIA PRESCHOOL & KINDERGARTEN
FACILITY NUMBER: 334812640
VISIT DATE: 10/29/2024
NARRATIVE
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Some pertinent parties stated, they have never seen anything happening while others stated they have observed the allegations to be true. All pertinent parties were not available for interview. Lastly, the Department was informed that a separate agency investigated the allegations and determined the Case Status to be “Closed/Exceptional”.

This agency has investigated the complaint regarding the above allegation. Based on the interviews conducted with available pertinent parties and conflicting statements the Department is unable to determine whether the staff uses physical force on child as a form of discipline. The Department could not interview all pertinent parties, therefore, the allegations are UNSUBSTANTIATED. A finding of unsubstantiated means, although the allegations may have happened, or are valid, there is not a preponderance of the evidence to prove the allegations occurred.

No deficiencies cited during this inspection.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Erica Murrieta, Director.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Elyse Jones
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2