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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334814895
Report Date: 08/14/2025
Date Signed: 08/14/2025 03:19:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2025 and conducted by Evaluator William M Chancellor Jr.
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250721120559
FACILITY NAME:ABC CHILD CARE VILLAGEFACILITY NUMBER:
334814895
ADMINISTRATOR:ANGELINE ANTON (ANGEL)FACILITY TYPE:
830
ADDRESS:40045 VILLAGE ROADTELEPHONE:
(951) 491-0940
CITY:TEMECULASTATE: CAZIP CODE:
92591
CAPACITY:47CENSUS: 38DATE:
08/14/2025
UNANNOUNCEDTIME BEGAN:
01:25 PM
MET WITH:Candice Lawrence, Director TIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Staff do not follow safe sleeping practices with day care children in care.
INVESTIGATION FINDINGS:
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On August 14, 2025, at 1: 25 PM, Licensing Program Analyst (LPA) William Chancellor and Licensing Program Manager (LPM) Pauline Beschorner arrived at a licensed ABC Childcare Village (CCC) and met with the Director (DIR) Candice Lawrence to discuss the findings of a complaint investigation.

The investigation was initiated on July 24, 2025, at 1:15 PM, during which LPA conducted a site tour, took a census of the facility, made observations, conducted confidential interviews with five staff members, and obtained relevant documentation.
The complaint, received on July 21, 2025, alleged that staff were not following safe sleeping practices for children in care. Specifically, it was reported that infants were observed sleeping or napping in swings and were not transitioned to cribs. During the initial inspection, LPA observed two infants asleep in inappropriate sleeping arrangements—one on a classroom mat with their face covered, and another strapped into a bouncer seat. Staff were seen waking both infants shortly after LPA and the Director entered the room to conduct counts.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20250721120559
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: ABC CHILD CARE VILLAGE
FACILITY NUMBER: 334814895
VISIT DATE: 08/14/2025
NARRATIVE
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Four out of five staff interviews confirmed that infants are frequently rotated between cribs based on nap schedules. All five staff interviewed acknowledged they were unaware that only infants capable of climbing out of a crib may transition to a sleeping mat.

Based on staff interviews, direct observations, and a review of facility records, the preponderance of evidence supports the allegation. Therefore, the allegation is substantiated. A violation of California Code of Regulations, Title 22, Section 101430(3)(E) regarding safe sleeping practices is cited on the attached LIC 9099D.

An exit interview was conducted with the licensee. LPA provided a copy of this report, appeal rights, and a Notice of Site Visit (NOS). The licensee acknowledged that the NOS must remain posted in a prominent location for 30 consecutive days, clearly visible to families and caregivers.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20250721120559
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: ABC CHILD CARE VILLAGE
FACILITY NUMBER: 334814895
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/14/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/29/2025
Section Cited
CCR
101430(a)(3)(E)
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Infant Care Activities:
(3) All infants shall be given the opportunity to sleep without distraction or disturbance from other activities at the center whenever the infant desires.
Infant Care Activities(a) ... (3) All infants Shall be given the opportunity to sleep without distraction or disturbance...(E)If an infant falls asleep before being placed in a crib, staff shall move the infant to a crib as soon as possible.
This requirement is not met as evidenced by:
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Director will email LPA a staff training agenda on Safe sleep including Title 22 Regulations: 101429, 101430, 101439.1 and provide a staff sign-in.
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Based on staff interviews, direct observations, and a review of facility records, three infants were observed to be napping in a swing or mat and were not transitioned to crib as soon as possible.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3