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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334815556
Report Date: 10/30/2024
Date Signed: 10/30/2024 01:18:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/10/2024 and conducted by Evaluator Jeanette Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240610122503
FACILITY NAME:AGUILAR FAMILY CHILD CAREFACILITY NUMBER:
334815556
ADMINISTRATOR:AGUILAR, SILVERIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 396-1019
CITY:MECCASTATE: CAZIP CODE:
92254
CAPACITY:14CENSUS: 5DATE:
10/30/2024
UNANNOUNCEDTIME BEGAN:
11:54 AM
MET WITH:Silveria Aguilar TIME COMPLETED:
12:13 PM
ALLEGATION(S):
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Licensee did not provide adequate supervision resulting in child sustaining injuries
INVESTIGATION FINDINGS:
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On 10/30/2024 at 11:54am, Licensing Program Analysts (LPAs) Jeanette Sanchez and Naomi Hurtado arrived at the facility to provide complaint findings. LPA met with licensee Silveria Aguilar.

On 6/10/2024, a complaint allegation was reported to Community Care Licensing (CCL), stating that licensee did not provide adequate supervision resulting in child sustaining injuries. Specifically it was alleged that the child sustained scratches and bruises to their back.

LPA Sanchez reviewed records, including facility files and medical records. LPA also conducted interviews, including that with other agencies.

While it was confirmed through records and interviews that the child sustained serious injuries, there was conflicting information as to where the injuries were sustained. Futhermore, LPA was unable to obtain substantial information that indicated lack of supervision resulted in injuries at the facility.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20240610122503
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: AGUILAR FAMILY CHILD CARE
FACILITY NUMBER: 334815556
VISIT DATE: 10/30/2024
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted, and this report was reviewed with the licensee Silveria Aguilar. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/30/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2