334816399-8-29-2023-10-CC-CMAZ-CVPN7G-20230915101243

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334816399
Report Date: 08/29/2023
Date Signed: 08/29/2023 02:03:03 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/27/2023 and conducted by Evaluator Sumayya Habeebulla

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20230627084000

FACILITY NAME:	RAWLINS CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	334816399
ADMINISTRATOR:	RAWLINS, YASMIN		FACILITY TYPE:	850
ADDRESS:	18215 CLARK STREET		TELEPHONE:	(951) 642-8234
CITY:	PERRIS	STATE: CA	ZIP CODE:	92570
CAPACITY:	40	CENSUS: 14	DATE:	08/29/2023
		UNANNOUNCED	TIME BEGAN:	12:35 PM
MET WITH:	Yasmin Rawlins		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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- Children not being served correct portions of food
- Children served expired milk
- Staff are yelled at in the presence of children
- Classroom not kept at a comfortable temperature

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Sumayya Habeebulla and Licensing Program Manager (LPM) Carlos Martinez arrived at the facility for the purpose of conducting a subsequent complaint visit, which includes concluding the investigation and delivering the investigation findings regarding the compliant investigation initiated on 06/27/23. LPA met with Director Yasmin Rawlins and discussed the above allegations.

On 07/13/23 LPA Habeebulla conducted interviews with 4 staff and 2 parents, and on 08/09/23, 3 students who all are pertinent to this investigation were interviewed. Along with interviews, the investigation revealed that:

See LIC 9099C for continuation

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:	DATE: 08/29/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20230627084000

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: RAWLINS CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 334816399
	VISIT DATE: 08/29/2023

NARRATIVE

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There is an allegation that children are not being served correct portions of food. During course of investigation, LPA conducted multiple visits and observed that the menu was being followed, and contained all basic food groups. In addition, per interviews conducted, LPA confirmed that staff would provide additional food to the children upon request and would ensure children would eat their entire meal, including the fruits/vegetables. Child interviews were also conducted and LPA could not corroborate allegation.

The second allegation is that staff are yelled at in the presence of children. Pertinent interviews revealed that the male owner of the facility speaks in a stern voice and has a strict demeanor. Further interviews indicated that he was perceived as being strict; however, LPA could not corroborate any incidents where he was rude or yelled at staff in the presence of children. Additional evidence was submitted for review, but LPA could not corroborate allegation as it did not reveal any discrepancies.

The third allegation is the classroom is not kept at a comfortable temperature. Interviews have revealed that the classroom is not as cold as the preschool 1 and when staff are constantly moving and being active, the classroom feels warm. Thermostat reading of the classroom reflects as 20 degrees below the outside temperature. The classroom was observed to have curtains drawn to keep the temperature cool. The facility kitchen is located in the center of the preschool classroom, which emits warmth when meals are being prepared.

The next allegation Children are served expired milk. The interviews and observation of the facility food products revealed that the milk being served is not expired. Interviews revealed that the staff would ensure milk is checked to ensure it’s not expired and would also take additional precautions, such as smelling the milk before serving, since it is provided in a pitcher and poured directly into their cups.

From the information received by interviews with staff, and facility documents the above allegations cannot be verified. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:	DATE: 08/29/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2023

LIC9099 (FAS) - (06/04)

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